Published by AppTec GmbH on Aug 15, 2024

contact MDM & Kiosk Mode by AppTec360 Chat with our AI-based MDM & Kiosk Mode Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with MDM & Kiosk Mode?



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Why chat with our AI MDM & Kiosk Mode Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of MDM & Kiosk Mode.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. With the ability to manage applications as well, our business is considering implementing a fully blown mobile device management strategy to take full advantage of the benefits that mobile devices deliver.

2. This apps is draining my battery really fast when my phone is idle.We use the AppTec360 solution within our own business and the functionality that the AppTec solution provides is 100% amazing.

3. Our IT team are amazed with the increase in productivity by our users and can relax knowing that they can control mobile device security 24/7/365.

4. My account disconnected me several timesGood..28% of battery usage on a nexus 5 after a day.

5. I fully recommend AppTec360.

Steps to Troubleshoot & Fix MDM & Kiosk Mode Issues

1. Fix MDM & Kiosk Mode Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MDM & Kiosk Mode: Restarting the app will resolve most errors.
  2. Update the MDM & Kiosk Mode App. Here is how:
    1. On Android goto PlayStore » Search for "MDM & Kiosk Mode" » Open MDM & Kiosk Mode by AppTec360 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MDM & Kiosk Mode » click "UPDATE".
  3. Clear MDM & Kiosk Mode by AppTec360 app cache: Clearing cached data will force your app to retrieve the latest data directly from MDM & Kiosk Mode servers.
    1. On Android, goto Settings » Apps » Select "MDM & Kiosk Mode by AppTec360" » click Storage » click "Clear Cache".
  4. Check MDM & Kiosk Mode app permissions. If any of these permissions required to use your device's features are disenabled, MDM & Kiosk Mode might not work.
  5. Uninstall and reinstall MDM & Kiosk Mode. If nothing else has worked, completely uninstall MDM & Kiosk Mode then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MDM & Kiosk Mode not working


2. Fix MDM & Kiosk Mode Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MDM & Kiosk Mode be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MDM & Kiosk Mode not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MDM & Kiosk Mode may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!

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