Contact 3D Avatar Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of 3D Avatar.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. For most of the options which point to a "sporting" nature the outfits dont do justice to the experience i.e doing hurdles in a suit or boots.Cee, first of all I only chose the free avatar film as the choices were doonky, no lie- it was aight, many critiques tho !! Firstly your choices of clothing were very flaw and my pic barely fit on my face even after mucho, mucho editing and rendering !! Secondly I would prefer choice of loge on the building and perhaps the music !! This ( & I'm well aware that this is the free app) would significantly improve the overall outcome !! Skin tone and hairstyle variation is mad limited-Passable !!lots of things missing such as skin colour,latest haircutts/hairstyles missing ,body type(sizes)features should be categorized as male and female & there should be an option where we can set up our own music from our device.should be more anination video making....

2. 5 minutes to download, 5 minutes to build a head, and 1( one) minute to uninstall.The face animation was perfect and looks exactly like my face... The only problem is the body animation is not good enough.

3. And there is no way to alter the body type at all so you're just stuck with what they give you there.It just won't work, and if it does load the face without crashing it looks way too small no matter how much I zoom into the face.

4. First of all the way the face is photorealistic just stuck on a non-realistic model creates a very uncanny valley effect.

5. There are a few dozen hairstyles, but while it shows a hair dye brush symbol, if you click it you just get a blank screen.

6. Hope you did the problem.Couldn't create a single avatar, app keeps crashing - even after reinstalling.

7. You have to buy coins, and buy coins and buy more coins to buy more coins to get more than a lopsided hair head! Just a head.

8. The body kept coming up Male instead of female.

9. No skin tone options, only white bodies.

10. The hair doesn't fit on the head correctly an no way to adjust.

11. Also, in the free version, there is an ad after every choice.Stiff controls.

1. Fix 3D Avatar Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 3D Avatar: Restarting the app will resolve most errors.
2. Update the 3D Avatar App. Here is how:
   1. On Android goto PlayStore » Search for "3D Avatar" » Open 3D Avatar : Metaverse » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 3D Avatar » click "UPDATE".
3. Clear 3D Avatar : Metaverse app cache: Clearing cached data will force your app to retrieve the latest data directly from 3D Avatar servers.
   1. On Android, goto Settings » Apps » Select "3D Avatar : Metaverse" » click Storage » click "Clear Cache".
4. Check 3D Avatar app permissions. If any of these permissions required to use your device's features are disenabled, 3D Avatar might not work.
5. Uninstall and reinstall 3D Avatar. If nothing else has worked, completely uninstall 3D Avatar then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 3D Avatar not working

2. Fix 3D Avatar Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 3D Avatar be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 3D Avatar not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 3D Avatar may not be able to connect to the Internet when running in the background.