Published by Great Heights Systems

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Why should I report an Issue with GuideDoc Curated Documentaries?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Great Heights Systems to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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GuideDoc Curated Documentaries Customer Insights

1. Documentaries available on your platform are very engaging and enlightening but I have few suggestions and feature requests.. One of them is to Introduce Download option.. And Second Feature request is to add Picture in Picture mode... Add these two features and then I will have no complaints...Will not work on my phone, and you have to subscribe on the phone.

2. My phone says this app has a bug.Amazing app and UX! GuideDoc.tv is the best docs streaming platform without any doubts.

3. Their content and user experience are outstanding.Awesome. When I put my email and password then it shows error.

4. Why ?all good Except that there's no option to get yearly subscription!Nice collection of documentaries.

5. Best experience.

Steps to Troubleshoot & Fix GuideDoc Curated Documentaries Issues

1. Fix GuideDoc Curated Documentaries Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GuideDoc Curated Documentaries: Restarting the app will resolve most errors.
  2. Update the GuideDoc Curated Documentaries App. Here is how:
    1. On Android goto PlayStore » Search for "GuideDoc Curated Documentaries" » Open GuideDoc Curated Documentaries » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GuideDoc Curated Documentaries » click "UPDATE".
  3. Clear GuideDoc Curated Documentaries app cache: Clearing cached data will force your app to retrieve the latest data directly from GuideDoc Curated Documentaries servers.
    1. On Android, goto Settings » Apps » Select "GuideDoc Curated Documentaries" » click Storage » click "Clear Cache".
  4. Check GuideDoc Curated Documentaries app permissions. If any of these permissions required to use your device's features are disenabled, GuideDoc Curated Documentaries might not work.
  5. Uninstall and reinstall GuideDoc Curated Documentaries. If nothing else has worked, completely uninstall GuideDoc Curated Documentaries then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GuideDoc Curated Documentaries not working


2. Fix GuideDoc Curated Documentaries Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GuideDoc Curated Documentaries be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GuideDoc Curated Documentaries not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GuideDoc Curated Documentaries may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hey, Id like to cancel my subscription before the next monthly payment would arrive. I wasnt happy with the service because I lost my login data and could not use the stream since then.

    — by Katha 2 years ago