Contact Groots Customer Service

Why should I report an Issue with Groots?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of VSNS to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Keep track of your watering actions, nutrients schedule and be sure to give the perfect amount of water and nutrients that your plants need to shine.

2. We'll guide you through the process of growing the perfect plants in your indoor grow setup from seed to harvest.

3. Groots will remind you to perform actions like changing the light cycle when starting the flowering, watering reminders and others.

4. Groots is the best plants indoor grow assistant.

5. Just configure the app to receive notifications, keep track of your environmental parameters, save your pictures, follow a nutrient schedule and many more.

6. Take care of your plants with Groots and make sure to harvest the most as possible!

7. We'll automatically generate a grow journal that contains all your photos, actions, parameters, etc.

8. Groots is also the best indoor grow journal that you can have.

9. We want to make the indoor growing task easier, fun and ensure you that you will succeed growing the best buds ever! Want to talk with us?

10. Receive the best hints to keep your plants healthy.

11. Groots is the best grow free app that you can find.

1. Future feature suggestions: - Ability to export/import so I can move my groots DB to another device (may be possible by moving the data files?) - Ability to group plants into a "device" example: I have 7 plants in the same aerogarden that have the same light, same nutes, same PPM.

2. Not being able to export the images taken with the app is huge waste of time on all the previous images taken, syncing to other devices is not a solution it's a work around.

3. I definitely don't recommend!Works ok, finally added days back but the fact changes like that are made so sudden with no alert or care for the data loses another star.

4. Being able to make changes to past dates would be really nice, so I can enter in missed data, or correct data.

5. It looks as if it has not been updated for a couple of years, so hopefully it hasn't been abandoned.This is a great app, it's so much fun to keep track of my indoor veggies and see their progress.

6. Being able to get rid of notices of alarms after the fact would be nice as well.I am running a "virtual" crop through the app.

7. it would be great to be able to group them and update that info all at once.This is my second review and unfortunately I had to drop it to 2 stars.

8. It is a good ideia and thought it would get better with the time, but nothing changes at allI liked a couple things about this app.

9. The inability to edit or delete sensor data entries (to add later, correct mistakes,etc.) Is a major issue.

10. At first it should have more fertilizers brands, such as top crop, or at least allow us create a custom with defined parameters, not only water volume.

11. I forgot to change the time cycle and now it placed it in harvest with no way of getting it back into flower section.

1. Fix Groots Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Groots: Restarting the app will resolve most errors.
2. Update the Groots App. Here is how:
   1. On Android goto PlayStore » Search for "Groots" » Open Groots » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Groots » click "UPDATE".
3. Clear Groots app cache: Clearing cached data will force your app to retrieve the latest data directly from Groots servers.
   1. On Android, goto Settings » Apps » Select "Groots" » click Storage » click "Clear Cache".
4. Check Groots app permissions. If any of these permissions required to use your device's features are disenabled, Groots might not work.
5. Uninstall and reinstall Groots. If nothing else has worked, completely uninstall Groots then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Groots not working

2. Fix Groots Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Groots be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Groots not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Groots may not be able to connect to the Internet when running in the background.