Published by erosandvenus

Report an issue with Eros and Venus.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Eros and Venus?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of erosandvenus to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Eros and Venus Customer Insights

1. I keep on getting permision failed notification when I try to find people near me.

2. The app is very buggy.

Steps to Troubleshoot & Fix Eros and Venus Issues

1. Fix Eros and Venus Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Eros and Venus: Restarting the app will resolve most errors.
  2. Update the Eros and Venus App. Here is how:
    1. On Android goto PlayStore » Search for "Eros and Venus" » Open Eros and Venus » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Eros and Venus » click "UPDATE".
  3. Clear Eros and Venus app cache: Clearing cached data will force your app to retrieve the latest data directly from Eros and Venus servers.
    1. On Android, goto Settings » Apps » Select "Eros and Venus" » click Storage » click "Clear Cache".
  4. Check Eros and Venus app permissions. If any of these permissions required to use your device's features are disenabled, Eros and Venus might not work.
  5. Uninstall and reinstall Eros and Venus. If nothing else has worked, completely uninstall Eros and Venus then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Eros and Venus not working


2. Fix Eros and Venus Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Eros and Venus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Eros and Venus not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Eros and Venus may not be able to connect to the Internet when running in the background.

Reported Issues