Published by Devon Bernard

Report an issue with ACNH Exchange.
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Why should I report an Issue with ACNH Exchange?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Devon Bernard to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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ACNH Exchange Customer Insights

1. But the rating system needs to accurately reflect all experiences.App is great! The only fews changes that I can think of recommending right now are the following: to be able to have the choice to view only the lines that you're currently waiting in instead of having them mixed in with the other lines that you can still join; to be able to have a list of our island's villagers so we can mark them off and keep track; and it'd be cool if we had a list for the flowers as well as a chart of the hybrid combinations 😊It was ok! I like the way its set up but it wasn't super intuitive for me haha.

2. It's very frustrating, and I will definitely be searching for a better alternative.Overall I love the app! I love being able to join multiple queues, getting a notification when it's my turn, and the ability to rate both guests and hosts.

3. I'm hoping this gets added in future updates as I think it would safe both hosts and guests some frustration.The app is great, I wish they had private chats, and you could communicate with guests/hosts after the event has closed.

4. Enough users that there's almost always a list of other islands to visit (the only exception being early morning, understandably so).

5. A lot of sellers mark you as "no show" even when you have been there and purchased, so you cannot rate them.

6. However, I wish that there was a way to 'lock' the queue while hosting, or set a limit to the number of people that can join the queue.

7. I don't want to waste any time putting in all my acnh info into an app just to possibly lose it down the line.Lovely app and worked beautifully the first day I used it, but now I'm experiencing some issues.

8. I would like to see a search feature, especially for the DIYs, considering it took me a moment to catalog all the ones I previously collected before downloading the app.The concept in and of itself is good.

9. I didnt realize i had to manually refresh the waitlist, so when i did on a whim and didnt realize i already had a queue of like 6 people.

10. Very basic set up but has the potential to be amazing with a few changes.This is a good app but they need a better rating system.

11. App itself worked great for a while, but now I can't log in and it won't send me the email to reset my password.

Steps to Troubleshoot & Fix ACNH Exchange Issues

1. Fix ACNH Exchange Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ACNH Exchange: Restarting the app will resolve most errors.
  2. Update the ACNH Exchange App. Here is how:
    1. On Android goto PlayStore » Search for "ACNH Exchange" » Open ACNH Exchange » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ACNH Exchange » click "UPDATE".
  3. Clear ACNH Exchange app cache: Clearing cached data will force your app to retrieve the latest data directly from ACNH Exchange servers.
    1. On Android, goto Settings » Apps » Select "ACNH Exchange" » click Storage » click "Clear Cache".
  4. Check ACNH Exchange app permissions. If any of these permissions required to use your device's features are disenabled, ACNH Exchange might not work.
  5. Uninstall and reinstall ACNH Exchange. If nothing else has worked, completely uninstall ACNH Exchange then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ACNH Exchange not working


2. Fix ACNH Exchange Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ACNH Exchange be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ACNH Exchange not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ACNH Exchange may not be able to connect to the Internet when running in the background.

Reported Issues