Published by A1 Slovenija, d. d.

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Why should I report an Issue with MobiaTV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of A1 Slovenija, d. d. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

MobiaTV Customer Insights

1. Vsaka hotelska soba ima TV in vsak si lahko privošči Google ChromeCast.Ne deluje na Android 8.0. Kljub internetni povezavi javi napako vmx: Android 47.Od zadnjega updatea ne dela: Mobia keeps stoppingDokaj nestabilna aplikacija.

2. Očitno nebomo dočakali možnosti screen mirroringa... zadnji update december 2017Enostavno 0 od 0! PikaGreat appKdo še gleda TV na telefonu! Uporabniki rabimo Casting podporo.

3. Na Android 8 oz Oreo ne deluje.

Steps to Troubleshoot & Fix MobiaTV Issues

1. Fix MobiaTV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MobiaTV: Restarting the app will resolve most errors.
  2. Update the MobiaTV App. Here is how:
    1. On Android goto PlayStore » Search for "MobiaTV" » Open MobiaTV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MobiaTV » click "UPDATE".
  3. Clear MobiaTV app cache: Clearing cached data will force your app to retrieve the latest data directly from MobiaTV servers.
    1. On Android, goto Settings » Apps » Select "MobiaTV" » click Storage » click "Clear Cache".
  4. Check MobiaTV app permissions. If any of these permissions required to use your device's features are disenabled, MobiaTV might not work.
  5. Uninstall and reinstall MobiaTV. If nothing else has worked, completely uninstall MobiaTV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MobiaTV not working


2. Fix MobiaTV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MobiaTV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MobiaTV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MobiaTV may not be able to connect to the Internet when running in the background.

Reported Issues

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