Contact adidas Customer Service

Why should I report an Issue with adidas: Shop Shoes & Clothing?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of adidas to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Whether you’re putting time in time on the court, the gym, the golf course, or the track, adidas brings you the shoes and apparel to make the impossible, possible. adidas brings you exclusive savings and deal with our annual holiday sales, with savings on your favorite fitness fashion.

2. YOUR ADIDAS - MORE THAN A SHOPPING EXPERIENCE. adidas puts you closer to the action with instant access to fashion releases, sneaker drops, and products that fit your personal style.

3. With fitness fashion lines for men, women’s clothing, and kids’ apparel, adidas keeps it fresh season after season.

4. Find motivation from collaborations with Patrick Mahomes, James Harden, Stella McCartney, and more. adidas combines sports and fashion like never before.

5. Discover Originals clothes and shoes that draw from adidas archives to shape the looks of today.

6. Gear up this holiday season with exclusive online deals on clothes, shoes, and gear to keep you covered during the winter.

7. With free shipping and returns, adidas is always bringing you the best of adiClub benefits, all the time.

8. Shop online, get athlete inspiration, stories, and app exclusives – all available on adidas.

9. The adidas app allows you to easily build your own 3-Stripes style.

10. Unlock the best of adidas and more of what you love with adiClub.

11. Become a member and earn points you can use towards the next sneaker release, sports clothes, or fashion fit.

1. Everytime I leave the app and come back after a while, it logs me out without me knowing until I realize some features are missing and it's the most annoying thing yet... Also when it comes to going to the return & refund page, all I get is a blank page no matter how much I refresh.Solid functionality with great features, but some puzzling UI choices.

2. Still exchange not accepted and that I had to return it and the mangt will come back with a discount for my trouble - still waiting for discI love Adidas, and the clothes are great quality and design.

3. The layout isn't great to look at, and the ordering process is a little confusing, and I had to order standard shipping because I couldn't find an option for express/one day delivery.

4. And why does shipping takes so long, I ordered 3 items within the app, and it took almost 3 weeks, to the point where I forgotten that I ordered something here.

5. These may seem petty complaints, but when you use the entire app to browse shoes and the image viewer is awful, it's worth docking plenty of points.The app is somewhat like the site, except it's set up more like an advertisement.

6. I have to remember exactly which item and size if I accidentally double click "add to cart", since i have todelete both items.

7. When you use a discount code at checkout, it only shows you the new total and you can't see the breakdown of which items were discounted.

8. Please fix that, I don't want to be a bad customer, but I'm not buying anything within this app again until they fix that.Everything about the app is good and simple to use, but the main issue in this is the problem with the memorization of logging in.

9. The biggest downside is changing the quantity of items.

10. otherwise, it's great !Ordered 2 Pairs of Shoes and 1 Pair of sports shorts.

11. You have to touch the thin strip of background between items to scroll.

1. Fix adidas Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart adidas: Restarting the app will resolve most errors.
2. Update the adidas App. Here is how:
   1. On Android goto PlayStore » Search for "adidas" » Open adidas: Shop Shoes & Clothing » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for adidas » click "UPDATE".
3. Clear adidas: Shop Shoes & Clothing app cache: Clearing cached data will force your app to retrieve the latest data directly from adidas servers.
   1. On Android, goto Settings » Apps » Select "adidas: Shop Shoes & Clothing" » click Storage » click "Clear Cache".
4. Check adidas app permissions. If any of these permissions required to use your device's features are disenabled, adidas might not work.
5. Uninstall and reinstall adidas. If nothing else has worked, completely uninstall adidas then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing adidas not working

2. Fix adidas Server issues & Internet Connection

1. Check network connection: An unstable Internet will make adidas be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to adidas not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, adidas may not be able to connect to the Internet when running in the background.