Contact Ad It Up Customer Service

I can't sign in to ad it up account i haven't recieved a magic link in email

I was having problems with the app so it was suggested i delete it and reinstall. I did that and now I can't get back to my account . I'm not receiving the email with the link to get into my account. And I missed all my streaks because of this

Will not let me re-open app due to not recognizing my email address

My ad it up won't load and hasn't been working all day I tried uninstalling clear cache and clear data and restarting my phone nothing works

Hi, I have been having issues with this app the past few days. I cannot log in it says it's going to send me a "magic link" but I haven't received an email.

I accidentally cancelled my ad it up account, and would like to get it back.

I just opened the app and it's saying my account was canceled I didn't cancel it I had over 50,000 points earned was about to cash out what happened here

I cannot log into my Ad it up app can you please help me fix the issue so I can log in thanks I would appreciate it 🙂

Won't let me use the points and one day when I got up and it up was off my phone I want to use my points for the phone nill

I accidentally created two separate accounts using my Gmail account on one, which I thought was my yahoo account, and another one with my yahoo account. I was wondering if there is a way to get my yahoo account to be the only one that I can use?

One of the two added up account says that I'm already registered with my phone number and I don't know which account I'm registered with.

Some how will trying to switch accounts my kid cancelled my account how do I go about getting it back. I have tried to delete an redownload the app.

Having prob playing my games bc I keep getting a download web address mess and I did but it still keeps saying that and won't allow me to play any of my games

I cannot redeem my ad it up points

i cannot redeem my points

i cannot redeem my points

I forgot my login info and now I can't make a new account bc it won't let me witch my phone number

I had a little over 28,000 credit/coins. As I was scrolling around on "add it up" to see what I was going to do. The next thing I know is the app glitched or something because the entire app blacked out. The page I was on changed and the redemption page was all cricket credits. Before the glitch there was other places you had the option for redeeming your credits. My credits went from over 28,00 tp a little over 3,000. I have sent 2 emails and still no response.. I just want my credits back.

On the Ad it Up app, the Playtime offers does not work. For two months I have not had any new games available. The discover section of this offer is empty. This prevents me from being able to complete daily challenges and earn points. Playtime will not respond or correct the issue, and Ad it Up also does not correct the issue. Other users I know personally also have this same issue.

can you please reset my aditup app eith my phone number 623 920 1003. im playing games but not letting me connect to my phone number. i want to get my points

I'm not getting my pionts,last 2 weekly challenges, app says pacific time zone but new date starts about 9 pm eastern time instead of 3am Easter and all game offers on same time zone and no one answers my emails

I cannot redeem my add it up point because my number is already registered to another phone and I don't know how to be able to redeem the 15,000 points I have

My wife is on my account. We got her another phone. We switched phones for her and put her sim card into the new phone. When we switched her service to the new phone and we added her ad it up to her new phone her points did not carry over. She has accumulated 248,697 points. When I go to redeem her points it jeeps saying that the phone number is associated with another account. I am not understanding why it is saying that because we just took the sim card our of the old phone and put it in the new phone. Is there anyway possible that she can redeem her points towered her bill. Can you please help us out.

My wife is on my account. We got her another phone. We switched phones for her and put her sim card into the new phone. When we switched her service to the new phone and we added her ad it up to her new phone her points did not carry over. She has accumulated 248,697 points. When I go to redeem her points it jeeps saying that the phone number is associated with another account. I am not understanding why it is saying that because we just took the sim card our of the old phone and put it in the new phone. Is there anyway possible that she can redeem her points towered her bill. Can you please help us out.

I've been playing ad it up for a while now and the first time I redeemed my credit it was credited to my bill but the past three times I redeemed the $25 it never was credited to my bill and was needing to talk to someone about it 870-532-7896 can you call me please

Would like to add data to my phone from my added up I have 48,000 points

My addit up has no offer games or offer really could please help me to fix it please it just says come back later this is on my new phone .it works on my old phone but not on my new phone that I have had a month.

I had add it up on my old phone so I I got it on my new one same phone number but when I try to redeem my points it tell me my number is on another account.

Hello, not too long ago my phone was stolen and the person who stole it made of several different email accounts in my name. Fortunately my phone was returned to me but I cannot remember the original added up email account that I used a year or so ago so I made up a new email account for the add it up app with the same phone number I originally used. Now I cannot redeem my points for gift cards and I am not sure what I should do. Can you please give me some Direction I had a handle this matter? Thank you so much,

I have absolutely no games on add it up. Had them when I bought my phone and now they are gone. Reset my phone didn't work, Uninstaller the app and downloaded it and still NO games.

I have absolutely no games on add it up. Had them when I bought my phone and now they are gone. Reset my phone didn't work, Uninstaller the app and downloaded it and still NO games. What gives I like this app can you fix this?

I noticed that on 06/28/2022. 500 points was deducted from me. Why ???. Also why did the video games amount drop from 10 per day to only 3 and the amount of points went from 100 to only 60. Please check into this and let me know further. Thanks.

I am trying to redeem my points for the 48% Promo on the $50 Cricket Payment and its saying "Credit for reward failure"

I have a new upgrade phone & had been playing games on ad it up to knock some from my phone bill off. Just to find out that the app doesn't even pay out anymore. So why then is it on my new phone again? That's false advertisement. Do I need to contact a lawyer bout this cause I think it's wrong for site to be still up when u can't get paid off it. I couldn't pay my whole bill and had played games all for nothen. Then had to go bridge pay for my bill.

I've been having issues for over 3 weeks with your app, I have tried different methods of contact. I need a customer service number so I can call, thank you

I've been waiting for 2 months for someone to get back with me there is an issue with when it says play games I push the games and it says not available this time come back later it's been doing this for 2 months I cannot pay my bill I do not make any money I need this to work for me why can't someone get back with me

I have been playing games and watching videos for awhile now..The rewards are great, but the past month or so, the site is barely giving points. The video points went from 1000 to 250. The Playtime has no offers anymore, I am fighting with Fyber for points that they owe me on three games, they claim that I have played them before, when I never did. Plus Fyber put out new and improved games that look like the original but totally different, and they say I don't deserve the points....So what is going on? Are you re-vamping your site, is it under construction for better games with better points and short time to play and receive points? What is it? I love to occupy my free time playing your games, but let us know why the app is not that great anymore....Thanks

Play2Earn(Playtime on offers section has taken all my games I was playing to earn coins off. I emailed:also I've uninstalled and reinstalled 3X I've pressed accept tracking access playtime but nothing I'm a cricket costumer have an account what is the Toll Free number to contact someone directly

I had two accounts for ad it up I canceled one of them cuz I didn’t want my cricket number for that one I wanted it for the one I am on a lot more then that one

It is offering new point deals to play new daily games but this last week no new playtime game offers. Just says "support" or "imprint" what do i do? I have ones downloaded I can work on but that doesn't help with the offers. Thanks for your attention...Crystal

I almost had enough points for the 50$ credit. And my points disappeared this morning.

i have a issue with my app it will not let me login in or anyting

My Aditup app was deleted from my phone somehow, and now I cannot seem to log back in, I've tried "forgot password" and it takes me to a frozen screen every time and from different devices. Also a friend and I both are having a problem in the app where it has the option list of games and the # of points you can make. When I try to open that list of apps I get a label stating there are no games right now, try back later, and contact customer support if need further assistance. I hope I haven't lost all my points I had due to my app being deleted and me not being able to log back in or change password. I had around 52,500 points because I was just about to redeem my points for a $10 Walmart card. I don't know if you can verify my account at least maybe through my phone number if not my email. (937-529-9491 It is a Cricket account ) Thank you so much, hope to hear from you soon,

I have a account and it is saying that my account is deleted and. I don’t know why that happened when it was active on my phone.

I have been trying to redeem points to use for my Cricket phone service- I attempted to redeem and the app would not let me - so I called Cricket- not knowing this app was from a COMPLETELY different company- because the 2 first calls to Cricket - they seemed helpful- 1st call - instructed me and I performed - 2nd call CSR ( male) said he could see the points on my Cricket account and that my phone would be back on today - 3rd call - I was disconnected from and then I went to chat - where I was told about YOU.. I need my phone and I need your help- I have played your app and accumulated 111, 260 points for 3 months now- HOW IN THE HELL CAN I REDEEM points for my cricket phone service ? I need an immediate answer - during all the struggle to get what YOU promote to work my Cricket service has been disconnected-

I have the added up feature that I get with cricket mobile they're supposed to be something on there I'm aware of that I can get gift cards with the points that I collect I don't see any option with gift cards cricket told me to contact you

My reward credit hasn't applied to my account yet

I'm unable to reset my password. The email that's supposed to contain a button to push to reset my password doesn't work.

I can not login to my ad it up account.

How can I get my add it up app to switch phones with the same phone number

Can i delete my account with my cell phone number and then start over again with it ?

I'm having problems redeeming my points me and my boyfriend's phone number on the aditup app is not working he put my phone number in his phone and it was supposed be his phone number in his phone and my phone number is supposed to be in my phone so we can redeem are points on the app and when we put are number in is says that we cannot because it says this phone number is not associated with this account.

i lost my password to this email address so i started up another account wth a new email. i want this account deactivated and the phone number of

My ad it up account won't let me sign in anymore and says my phone is associated with another account, how do I fix this ASAP I have alot of points on my account I need to redeem

I have yet to receive my ad it up cricket phone points totaling $13. The discount hasn't been applied to my account.

It will not let me finish watching the videos, so I'm not getting my points

Add it up app keeps stopping on me immediately after opening the app can't even redeem my points

I need help logging into my account I managed to accidentally delete my account and now I'm unable to log in with my Facebook I love this app and I can't use it anymore and it's upsetting

I had to factory reset my phone. The email I had been using for everything was comprimised. So I signed up with another email. Due to my paranoia of further identy thefts I deleted the accounts I made with add it up. What I would like to do is reset my and clear any add it up accounts clear my number to be used at 6827156614. This way I can log in and continue to use the app.

I redeemed 25,000 points on December 24 2021 for a $5 Burger King card. I never received gift card in my email. Still haven't. I would also like to know of times I have redeemed my points toward my cricket bill. They have not been applied and I have been using add it up for 4 months now. I'm only seeing 2 times for 37,500 points. I know it's been more points then that. Please get back to me as soon as possible

I was prompted to do an update of the Add it Up app yesterday and now the app isn't working for me. I have uninstalled and reinstalled and now I can't even login at all. I have had the same problem with the actual my cricket app and it still doesn't work properly.

When I have been watching video ads to earn rewards it always dates my ads one day ahead. I am never able to rack up rewards by watching videos everyday.. Tonight I watched a video and my history shows December 9th. Today is the 8th... This is very frustrating...

I need help login cricket ad it up it won't let me log in say my account was cancelled I did not cancel my account

I can't get my phone to verify to redeem my points I need help asap..

I have enough points for a Walmart gift card in which I clicked on redeem and I then recieved the code to do so however the page referred itself and after reloading the rewards redeem page it only shows options to redeem the offers pertaining to cricket wireless ask the gift cards are no longer showing. Not to mention my points are as they were and none of them were deducted. Why is this happening?

Can't verify my phone number please help I really love it app and would love to continue to use it it helps me with my phone bill a lot please please please help me

I try to log in and it just keeps flickering. I can't do anything. Please help. Thanks in advance.

App is not giving me the points I earn. And it tells me I get 300 points for every video but only getting 100 points,