Published by Anadolu Ajansı T.A.Ş. on Feb 7, 2024

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Anadolu Ajansı T.A.Ş. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Anadolu Agency

1. Anadolu Agency's application for smart devices such as phones and tablets has been providing news, analysis, info-graphics, images and videos from all corners of the world to its readers.

2. The AA app brings all the latest news related to Turkey, world, economy, sports, health, science and technology to your smart devices. • Read news at a glance embedded with images, videos and info-graphics. • Follow the news in Turkish, English, Arabic, French, Russian, Farsi, Bosnian, Albanian, Macedonian, Sorani and Kurmanci.

Anadolu Agency Customer Insights

1. With wider coverage I would have given 5 stars 🇹🇷Anadolu Agency is an outstanding news app.With its sleek design, comprehensive coverage,and reliable performance,it has become my go-to source for staying informed.Highly recommended!Hello.The notification sound is LOUDER!!! than any other notification sound and it is Very Annoying! regardless what sound we select.Can you please stop amplifying it and instead leave the volume as it is? Thanks.Not so good as it's repeating g the same news several times in the notification, besides being poor in the news updates .

2. Many of the English version is not shown in the arabic version.The latest update is awfull.. The app is not working anymore, I can only read the notifications, but once I click to read the full article it freezes and never open!!!I really love to read the news of Anadolu Agency.

3. I was enjoying the news update and the breaking news as well even though the notification ring tone was loud but recently during the election and now I don't get any notifications or breaking news, what happen, if you don't know that please fixedNo ads! Çok teşekkürler! App works well, but please, Breaking News should be to notify about important events all over the world, and new developments about those events.

4. Anadolu always present true news, this is the main fact that I try to Read Anadolu Agency everyday.I can only read English and now I can tell my Turkish husband what is happening in the world before he tells me.

5. Great source of accurate news, locally and internationally, available in multi languages.

6. If I say in one sentence, this agency is great and their editors and their article really attractive and I have loved to read.

7. To summarize every few sentences in a conversation is not "breaking news".

8. The arabic version is not considered as an important side of anadolu agency.

9. This app has also educated me more about what Turkey does to help other countries.

10. Great app thank you.Excellent app.

11. Thank youGood app.

Steps to Troubleshoot & Fix Anadolu Agency Issues

1. Fix Anadolu Agency Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Anadolu Agency: Restarting the app will resolve most errors.
  2. Update the Anadolu Agency App. Here is how:
    1. On Android goto PlayStore » Search for "Anadolu Agency" » Open Anadolu Agency » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Anadolu Agency » click "UPDATE".
  3. Clear Anadolu Agency app cache: Clearing cached data will force your app to retrieve the latest data directly from Anadolu Agency servers.
    1. On Android, goto Settings » Apps » Select "Anadolu Agency" » click Storage » click "Clear Cache".
  4. Check Anadolu Agency app permissions. If any of these permissions required to use your device's features are disenabled, Anadolu Agency might not work.
  5. Uninstall and reinstall Anadolu Agency. If nothing else has worked, completely uninstall Anadolu Agency then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Anadolu Agency not working


2. Fix Anadolu Agency Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Anadolu Agency be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Anadolu Agency not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Anadolu Agency may not be able to connect to the Internet when running in the background.

Reported Issues