Published by Zagel on Jul 16, 2024

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Why should I report an Issue with Zagel - زاجل?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Zagel to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Zagel - زاجل image 1 contact Zagel - زاجل image 2

Zagel Customer Insights

1. keep up the good work and raise the bar 👏issues with rigester via email ,keep telling errors after update .I register successfully but the app is not working after update the app still not working till now still not working even after the last update very poor follow up from the development teamwas working fine, for some reason two updates back! notification went bad, it does not matter whether it's on or off, YOU WILL BE NOTIFIED, had to uninstall كان شغال كويس وأختيار التنبيهات كانت شغالة، بعد تحديث متفرقش اذا كان التنبيه شغال أو مقفول، هتعرف هتعرف، مسحت البرنامج عشان مش قادر اتحكم في التنبيهاتapp does not work, only sends notifications update: even after a recent update, still this crappy app wont work.

2. Keep up the good work.It was a wonderful application...now for days there is no updated news .. the same old news are persistent present even if I uninstall the application then re-install it the same old news are still present.

3. There is something wrong.One of the best news notifications source ever; the good thing in your app that you're not depending neither using social media (Facebook, Twitter, etc..) as a news source.

4. Two feature suggestions: Social experience (check flipboard), and to follow people the same way with news papers accounts (and this ofcourse would require an algorithm to rate and rank).

5. it only gives you one line of news in the notification area and keeps 2 lines for the application name and time.

6. it forces you to watch adds by going to the news source in 2 steps.It's very good applicant.

7. the application keeps showing you News from sources you've blocked.

8. Thank'sBy far, the most intuitive news app for arab sources.

9. But I would like to make a few modify which the content doesn't appear directly and you must click the source of the new.

10. And the ads are too much.totally the application is very simple and good.

11. it doesn't allow you to change the sound volume while watching videos on it.

Steps to Troubleshoot & Fix Zagel Issues

1. Fix Zagel Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Zagel: Restarting the app will resolve most errors.
  2. Update the Zagel App. Here is how:
    1. On Android goto PlayStore » Search for "Zagel" » Open Zagel - زاجل » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zagel » click "UPDATE".
  3. Clear Zagel - زاجل app cache: Clearing cached data will force your app to retrieve the latest data directly from Zagel servers.
    1. On Android, goto Settings » Apps » Select "Zagel - زاجل" » click Storage » click "Clear Cache".
  4. Check Zagel app permissions. If any of these permissions required to use your device's features are disenabled, Zagel might not work.
  5. Uninstall and reinstall Zagel. If nothing else has worked, completely uninstall Zagel then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Zagel not working


2. Fix Zagel Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Zagel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Zagel not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Zagel may not be able to connect to the Internet when running in the background.

Reported Issues