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Why should I report an Issue with Sound Touch?
AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of SAT-BOX to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Sound Touch Customer Insights
Steps to Troubleshoot & Fix Sound Touch Issues
1. Fix Sound Touch Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart Sound Touch: Restarting the app will resolve most errors.
Update the Sound Touch App. Here is how:
On Android goto PlayStore » Search for "Sound Touch" » Open Sound Touch » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for Sound Touch » click "UPDATE".
Clear Sound Touch app cache: Clearing cached data will force your app to retrieve the latest data directly from Sound Touch servers.
Check Sound Touch app permissions. If any of these permissions required to use your device's features are disenabled, Sound Touch might not work.
Uninstall and reinstall Sound Touch. If nothing else has worked, completely uninstall Sound Touch then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing Sound Touch not working
2. Fix Sound Touch Server issues & Internet Connection
Check network connection: An unstable Internet will make Sound Touch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to Sound Touch not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, Sound Touch may not be able to connect to the Internet when running in the background.