Published by IVR on Dec 21, 2024

Report an issue with Cuentos Cortos.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Cuentos Cortos para Niños?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of IVR to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Cuentos Cortos Customer Insights

1. Doesn't make you pay like most other apps I've encountered.Myself &MYimmediate family take these with during trans_sea flights as well as our pets and childrenWrite a short reviewSo many bookExelente👍🏻Muy buen trabajo, a los niños les gustará 👍👏👌Excelente appNiceMe gusta mucho la aplicación, a veces utilizan palabras complejas, pero tienen un buen contenido y mensaje.

2. There's tons of stories to choose from; reading one has become part of my daily routine and is really helping me learn Spanish.

3. Stories are just the right length, and just the right difficulty.

Steps to Troubleshoot & Fix Cuentos Cortos Issues

1. Fix Cuentos Cortos Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cuentos Cortos: Restarting the app will resolve most errors.
  2. Update the Cuentos Cortos App. Here is how:
    1. On Android goto PlayStore » Search for "Cuentos Cortos" » Open Cuentos Cortos para Niños » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cuentos Cortos » click "UPDATE".
  3. Clear Cuentos Cortos para Niños app cache: Clearing cached data will force your app to retrieve the latest data directly from Cuentos Cortos servers.
    1. On Android, goto Settings » Apps » Select "Cuentos Cortos para Niños" » click Storage » click "Clear Cache".
  4. Check Cuentos Cortos app permissions. If any of these permissions required to use your device's features are disenabled, Cuentos Cortos might not work.
  5. Uninstall and reinstall Cuentos Cortos. If nothing else has worked, completely uninstall Cuentos Cortos then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cuentos Cortos not working


2. Fix Cuentos Cortos Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cuentos Cortos be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cuentos Cortos not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cuentos Cortos may not be able to connect to the Internet when running in the background.

Reported Issues