Contact Clay Craft Customer Service

Why should I report an Issue with Clay Craft?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ENKSoft to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. And also, please implement new features such as handles or various types of decorative holes(see Let's create pottery)dissappointed ... good app but its a bit boring.. very good controls even design are awesome..patterns too good.. love it would be good if there was a gallery or even having points on our creation.. as if a challenge.. well guys be creative.. thank you.I think it's Amazing you do need to spend some money like $2.99 but to me it's really Cheap and you do have a Lot of choses but they do not have handles in the game I think it's kind of dump because they show Handles in the beginning but they Don't have it in the game but I think who ever made this game I'm just going to say it's amazing and you should do more games like thiswould like to see separate options for music and sound effects.

2. Money grabbing app.As others said, it would be nice if you implement a rating system in the game, as we would be able to save our works and share them with a community, and also vote on a system wich creation is the prettiest in some kind of a challenge with various rewards, such as brushes , colours and such, of course, this would mean that you would have to come up with newer designs.

3. All in all its not a good app, even if you have a ton of money to spend on brushes.1st time opening this app, I thought it was suprisingly good UNTIL I seen that it costs for other patters.

4. no option of handles or lids.I love this this game! I re-download it and this time bought all the packs.

5. also yeah you get some colors but when you want to use them there's liters three stripe brushes you can use, the rest you pay to pay individually for.

6. Would love some new designs in more colors and categories!I don't recommend.

7. Very addicting! You can get the extra desigms and more colors real cheap.

8. Now if there were more items to use then I would have thought about upgrading but with just 1 item and then having to buy more right off the go, is not enough of an incentive to continue with this.

9. the pottery shaping is really hard because it doesn't recognize fingerstrokes and if you bend it one way you can't bend it back and have to restart.

10. I've been using it for a couple years and it hasn't been updated.

11. Your design is limited in hight and the only directions you get is up, left and right.

1. Fix Clay Craft Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Clay Craft: Restarting the app will resolve most errors.
2. Update the Clay Craft App. Here is how:
   1. On Android goto PlayStore » Search for "Clay Craft" » Open Clay Craft » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Clay Craft » click "UPDATE".
3. Clear Clay Craft app cache: Clearing cached data will force your app to retrieve the latest data directly from Clay Craft servers.
   1. On Android, goto Settings » Apps » Select "Clay Craft" » click Storage » click "Clear Cache".
4. Check Clay Craft app permissions. If any of these permissions required to use your device's features are disenabled, Clay Craft might not work.
5. Uninstall and reinstall Clay Craft. If nothing else has worked, completely uninstall Clay Craft then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Clay Craft not working

2. Fix Clay Craft Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Clay Craft be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Clay Craft not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Clay Craft may not be able to connect to the Internet when running in the background.