Published by Jonathan Holmlund

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Why should I report an Issue with Game Pass Ratings?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Jonathan Holmlund to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Game Pass Ratings

1. Search through all the games available on Xbox Game Pass sorted by their critic rating score.

2. Get notifications when new games are added, see where they stand against all the other recently added games and the highest rated games the service has to offer.

3. Sort by rating, most popular or your favourite genre and view on the Microsoft Store where if you log in, you can remote install to your Xbox/PC if have remote install set up.

4. For every game there is a description, reviews, videos and screenshots where available so you can be sure its the game you want.

5. I am looking at adding more detail for the games all the time.

6. This is not the official Xbox Game Pass app, it is only intended to help you find the best games to play on the service.

Game Pass Ratings Customer Insights

Steps to Troubleshoot & Fix Game Pass Ratings Issues

1. Fix Game Pass Ratings Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Game Pass Ratings: Restarting the app will resolve most errors.
  2. Update the Game Pass Ratings App. Here is how:
    1. On Android goto PlayStore » Search for "Game Pass Ratings" » Open Game Pass Ratings » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Game Pass Ratings » click "UPDATE".
  3. Clear Game Pass Ratings app cache: Clearing cached data will force your app to retrieve the latest data directly from Game Pass Ratings servers.
    1. On Android, goto Settings » Apps » Select "Game Pass Ratings" » click Storage » click "Clear Cache".
  4. Check Game Pass Ratings app permissions. If any of these permissions required to use your device's features are disenabled, Game Pass Ratings might not work.
  5. Uninstall and reinstall Game Pass Ratings. If nothing else has worked, completely uninstall Game Pass Ratings then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Game Pass Ratings not working


2. Fix Game Pass Ratings Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Game Pass Ratings be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Game Pass Ratings not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Game Pass Ratings may not be able to connect to the Internet when running in the background.

Reported Issues