Contact IRL Customer Service

Why chat with our AI IRL Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of IRL.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Overall, very well designed I really liked it!Stopped working almost as if the app never existed went into it and it just says something went wrong and even in play store it doesn't even show the app anymore for me when I search it i had to go through my downloads... So if I'm banned or something irl please just tell meIt's a cool app, the only issue is it says "the robots are working to fix the app" the app stays open for 2 seconds, and then crashes.The app is great for communication with friends.

2. You guys need to actually work to improve this app because it works like using a fork in soup.I'm forced to give it a, 1 star because it has many issue in it -- like first I was not getting notifications of the msges coming, and it takes at least couple of seconds to load the msges in gc.

3. I entered a my phone number and I received a OTP then Application say invalid phone number..it's so unhappy feel😡😡😡😡😡😡😡bakwas aap hai i think it's a farud appIt doesn't really work well with me but I will say that it seems like other people like this app.

4. But idk if this app is targeted towards teen or adults so imma just delete it.IHad a lot of potential, but I quite literally can't get this app to start, crashes after about 5 seconds of having it open.

5. One thing I did notice and is a bit weird is how celebrities (verified accounts) can only post events in a not so user friendly visual.

6. To have an image and text, like a post, would make it easier to understand because i was a bit confused when i first saw a celebrity wall on the app.

7. I like how there are many groups depending on the relationship of the members and the calendar feature that can also have predetermined events.

8. It also keep asking me a silly question and when I am not replying it so there are coming glitches.

9. IRL please work on these things immediately.Very very bad service aap.

10. The only thing is I accidentally blocked a friend and now I can't find them.

11. It has many things to work on.

1. Fix IRL Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart IRL: Restarting the app will resolve most errors.
2. Update the IRL App. Here is how:
   1. On Android goto PlayStore » Search for "IRL" » Open IRL - Social Messenger » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IRL » click "UPDATE".
3. Clear IRL - Social Messenger app cache: Clearing cached data will force your app to retrieve the latest data directly from IRL servers.
   1. On Android, goto Settings » Apps » Select "IRL - Social Messenger" » click Storage » click "Clear Cache".
4. Check IRL app permissions. If any of these permissions required to use your device's features are disenabled, IRL might not work.
5. Uninstall and reinstall IRL. If nothing else has worked, completely uninstall IRL then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing IRL not working

2. Fix IRL Server issues & Internet Connection

1. Check network connection: An unstable Internet will make IRL be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to IRL not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, IRL may not be able to connect to the Internet when running in the background.