Published by Commercial Radio Productions Ltd on Oct 8, 2024

Report an issue with Hong Kong Toolbar.
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Why should I report an Issue with Hong Kong Toolbar?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Commercial Radio Productions Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Hong Kong Toolbar

1. All activities in this application, which includes live radio broadcasting and program data transfer, involve Wi-Fi usage and/or mobile network data transfer such as GPRS/ 3G/ EDGE etc.

2. “Hong Kong Toolbar” is a multi-media application developed by Commercial Radio (CR). - Latest hot topics, 881 / 903 features and audio column etc. Contact us by cs@881903. com if you encounter any technical problems.

3. This may incur data transfer fee charged by your telecommunication service provider based on the data volume.

4. For Internet connection setting and data transmission charges, please check with your telecommunication service provider for details.

Hong Kong Toolbar Customer Insights

1. You need to click twice to switch channel, not saying the Ads are too much and really disturbing.The app works fine in general but my phone keeps notifying me that this app is draining the battery as it keeps getting wake up in the background.

2. Hope thr update will not have this issue.Have suggested/asked to build a timer such that the apps can can be turned off automatically by itself when the desired time has reached, unfortunately until now, this has never been featured.

3. When playing around 10 minutes in background, the apps will be closed automatically.The app not running smooth at all even after updated, can only listen for first few mins then loading forever.

4. I thought my old phone not compatible to the app, but I have a brand new phone still encounter the same issue also can't Livestream on the website either very frustrated.

5. Not everyone has enough data at every moment to do the update!Lost it when it was updated or when I have not used for a long time.

6. Have been trying numerous time to install it for days without success.

7. If you like to play the open and close app game, this is the good one.Worse update ever.

8. Apart from this, quite a stable apps.Pls fix the frequent disconnection on Samsung mobile.

9. I have uninstalled and reinstalled still wouldn't launch.Sucks. Kept spinning and ads kept coming up but you could not close the ads.

10. Using Samsung mobile and it keeps disconnected.

11. In the past it was very good.Should not prevent users from continuing to use it just because it's one version from the latest one.

Steps to Troubleshoot & Fix Hong Kong Toolbar Issues

1. Fix Hong Kong Toolbar Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hong Kong Toolbar: Restarting the app will resolve most errors.
  2. Update the Hong Kong Toolbar App. Here is how:
    1. On Android goto PlayStore » Search for "Hong Kong Toolbar" » Open Hong Kong Toolbar » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hong Kong Toolbar » click "UPDATE".
  3. Clear Hong Kong Toolbar app cache: Clearing cached data will force your app to retrieve the latest data directly from Hong Kong Toolbar servers.
    1. On Android, goto Settings » Apps » Select "Hong Kong Toolbar" » click Storage » click "Clear Cache".
  4. Check Hong Kong Toolbar app permissions. If any of these permissions required to use your device's features are disenabled, Hong Kong Toolbar might not work.
  5. Uninstall and reinstall Hong Kong Toolbar. If nothing else has worked, completely uninstall Hong Kong Toolbar then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hong Kong Toolbar not working


2. Fix Hong Kong Toolbar Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hong Kong Toolbar be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hong Kong Toolbar not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hong Kong Toolbar may not be able to connect to the Internet when running in the background.

Reported Issues