Published by CRI中国国际广播电台

Report an issue with ChinaNews客户端.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with ChinaNews客户端?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CRI中国国际广播电台 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

ChinaNews客户端 Customer Insights

Steps to Troubleshoot & Fix ChinaNews客户端 Issues

1. Fix ChinaNews客户端 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ChinaNews客户端: Restarting the app will resolve most errors.
  2. Update the ChinaNews客户端 App. Here is how:
    1. On Android goto PlayStore » Search for "ChinaNews客户端" » Open ChinaNews客户端 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ChinaNews客户端 » click "UPDATE".
  3. Clear ChinaNews客户端 app cache: Clearing cached data will force your app to retrieve the latest data directly from ChinaNews客户端 servers.
    1. On Android, goto Settings » Apps » Select "ChinaNews客户端" » click Storage » click "Clear Cache".
  4. Check ChinaNews客户端 app permissions. If any of these permissions required to use your device's features are disenabled, ChinaNews客户端 might not work.
  5. Uninstall and reinstall ChinaNews客户端. If nothing else has worked, completely uninstall ChinaNews客户端 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ChinaNews客户端 not working


2. Fix ChinaNews客户端 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ChinaNews客户端 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ChinaNews客户端 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ChinaNews客户端 may not be able to connect to the Internet when running in the background.

Reported Issues