Published by c:geo team on Nov 9, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with c?



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  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. i could download nearby caches while on wifi and then bring them later and not have to use very expensive data.Much better than other geocaching apps that are covered by a paywall.

2. The only thing is that you can't edit logs or do admin stuff to your own caches through the app but I've been told that's not something that can be added and it's not that big of a deal anyway.

3. Very frustrating, especially if you have no signal and you have preloaded caches.When I got my first smartphone this was the recommended app for geocaching with an Android phone.

4. Very few issues with reliability throughout the years, and devs are always improving it.Almost 5 stars... I love that we can enter in Waypoints for caches now.

5. We used to be able to store caches from the description page, using the top right hand place on the page.

6. and I have to copy paste coords of individual finals into Google maps for the map problem.one has the option of looking for near by caches or bringing up a map.

7. I really like the versatility of the list, it keeps caches organized by type, date, oldies or however you want to set it up.

8. But, for example: solving mystery caches and geo arts, it's really difficult to plot a course through all the waypoints when you can't see them on the map unless you zoom way in.

9. We have updated the app.This has always been my favorite caching app! It is very simple to use, functions for projecting way points, and marking locations is fantastic.

10. To the developers: it would be so wonderful if you could ad search features for difficulty and terrain ratings, as well as selecting the distance you want to search! I have to open up gc Droid to search for these.

11. One other thing that I believe would be very nice is to be able to send messeges directly from the app as oposed to opening the website.Hands-down the best caching app.

Steps to Troubleshoot & Fix c Issues

1. Fix c Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart c: Restarting the app will resolve most errors.
  2. Update the c App. Here is how:
    1. On Android goto PlayStore » Search for "c" » Open c:geo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for c » click "UPDATE".
  3. Clear c:geo app cache: Clearing cached data will force your app to retrieve the latest data directly from c servers.
    1. On Android, goto Settings » Apps » Select "c:geo" » click Storage » click "Clear Cache".
  4. Check c app permissions. If any of these permissions required to use your device's features are disenabled, c might not work.
  5. Uninstall and reinstall c. If nothing else has worked, completely uninstall c then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing c not working


2. Fix c Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make c be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to c not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, c may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!