Contact Alberta Wildfire Customer Service

Why chat with our AI Alberta Wildfire Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Alberta Wildfire.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Even if you get around it closing when you deny access to your location it wont load any fire info without it.it should show wind direction as well as fire area not just a pin point.

2. The BC Wildfire website is what they should copy, shows the approximate borders of the fire, gives size of fire as well as weather related info.

3. This app used to work well, but lately it doest do anything.Would be nice if it didn't demand my location in order to show any fire locations.

4. Doesn't show very good details of the fires just a generic pin for where to fire is.

5. Be nice as a citizen to know the activity of the fire that is close by.Not updating, don't know if it's an abandoned app or what is up.This app is not active.

6. much more robust than this which barely gives you any accuracy in the information.It's been showing me the same two fires for months and never updates current fires.

7. was deceiving thinking the fire wasn't moving then we were evacuated.Very intuitive app.

8. This one has been abandoned and no longer shows updated info.Doesn't update.

9. There is a fire burning near me and it is not showing up on the map.

10. Probably just a ucp thing 😏.There is a new AB Wildfire app by the province.

11. Garbage!hasn't updated the map in over a day.

1. Fix Alberta Wildfire Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Alberta Wildfire: Restarting the app will resolve most errors.
2. Update the Alberta Wildfire App. Here is how:
   1. On Android goto PlayStore » Search for "Alberta Wildfire" » Open Alberta Wildfire » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Alberta Wildfire » click "UPDATE".
3. Clear Alberta Wildfire app cache: Clearing cached data will force your app to retrieve the latest data directly from Alberta Wildfire servers.
   1. On Android, goto Settings » Apps » Select "Alberta Wildfire" » click Storage » click "Clear Cache".
4. Check Alberta Wildfire app permissions. If any of these permissions required to use your device's features are disenabled, Alberta Wildfire might not work.
5. Uninstall and reinstall Alberta Wildfire. If nothing else has worked, completely uninstall Alberta Wildfire then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Alberta Wildfire not working

2. Fix Alberta Wildfire Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Alberta Wildfire be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Alberta Wildfire not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Alberta Wildfire may not be able to connect to the Internet when running in the background.