Published by TVCultura

contact Cultura Digital Chat with our AI-based Cultura Digital Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Cultura Digital?



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Why chat with our AI Cultura Digital Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Cultura Digital.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. ObrigadaFaltam informações de uso, pois se você quiser fechar a tela do aplicativo e abrir outra tela de outro aplicativo é muito complicado; diferente de todos os demais aplicativos da Play Store.

2. Uma pena para uma fundação que prima pelo ensinamento.Amo a Cultura mas esse app só tem as rádios, mais nada.

3. Pelo menos já subistoruiu o outro app deles que seria só rádios mas parou de funcionar.Faltou suporte para Chromecast.

4. Fora isso, tudo ok!A tv cultura ao vivo nao esta pegando, apenas as radios, uma pena!Só funciona as rádios.

5. Mandei email e responderam o óbvio e que no Iphone deles abriu.

6. Não tem a tv nem nenhum link ou qualquer tipo de interação.

7. The only problem is that it suddenly stops playing and I have to uninstall and reinstall it every time this happens.

8. E não identifica as músicas ou programação.

9. Descobri como fazer por tentativas e erros.

10. Uma pena.

11. I really love this app.

Steps to Troubleshoot & Fix Cultura Digital Issues

1. Fix Cultura Digital Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cultura Digital: Restarting the app will resolve most errors.
  2. Update the Cultura Digital App. Here is how:
    1. On Android goto PlayStore » Search for "Cultura Digital" » Open Cultura Digital » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cultura Digital » click "UPDATE".
  3. Clear Cultura Digital app cache: Clearing cached data will force your app to retrieve the latest data directly from Cultura Digital servers.
    1. On Android, goto Settings » Apps » Select "Cultura Digital" » click Storage » click "Clear Cache".
  4. Check Cultura Digital app permissions. If any of these permissions required to use your device's features are disenabled, Cultura Digital might not work.
  5. Uninstall and reinstall Cultura Digital. If nothing else has worked, completely uninstall Cultura Digital then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cultura Digital not working


2. Fix Cultura Digital Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cultura Digital be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cultura Digital not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cultura Digital may not be able to connect to the Internet when running in the background.

Reported Issues

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