Contact PS Trophies Customer Service

Why should I report an Issue with PS Trophies?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Nicolas Ortiz to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. That in turn means I have to log out and then sign back in inorder to see my trophies for my game and then also go back each time to press the star icon to favorite the games I'm working on so they show at the top of the listThis app is sooooo good, a trophy hunter like me can't live without it, thanks Nicolas for its awesomeness and your constant dedication and availability.

2. Cons are you can't see some friends trophies it's glitch and the favorites do be glitch like it literally disappear out of no where which is very annoying, these need to be fix as soon as possible.App has overall been a great app to track my games and the trophies I have earned or want to earn in my games.

3. At the moment, about 30% of my games won't load any of the trophies when I try to see them and restarting my phone doesn't help, also most of the text you will see in this app is fused with other text so, while it'd be neat to read what the text says, you can't because there are 2 or 3 sets of writing overlapping on EVERY.

4. Trophies update in real time, the UI is smooth and looking up trophy lists for any game is a piece of cake.

5. Don't know if that just a out dated thing to track PS3 games and since the update it doesn't show play time in the games anymore.

6. Free apps are better.Pros it would keep track of your trophies, time you play, and how long did you average time, and you can click the trophies and go to the website or go on youtube which is cool.

7. (Reporting a single minor problem that's occurred to me, the background image just won't show, neither importing the one on my PSN profile nor trying to upload one manually works).Absolutely indispensable app for any trophy hunter.

8. Still, it is very well designed and enjoyable and great for tracking trophies, as well as looking up other games.

9. However, recently it has continued to get network errors which makes so trophies for games won't show up.

10. I hope that's just something that needs to fix cause I really enjoy seeing how much game timei have in my games.This app is going downhill.

11. I've been using the app since it came out it helped a lot but the only issue I have since the latest update is that it keeps telling me my profile is private even though it's open.

1. Fix PS Trophies Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PS Trophies: Restarting the app will resolve most errors.
2. Update the PS Trophies App. Here is how:
   1. On Android goto PlayStore » Search for "PS Trophies" » Open PS Trophies » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PS Trophies » click "UPDATE".
3. Clear PS Trophies app cache: Clearing cached data will force your app to retrieve the latest data directly from PS Trophies servers.
   1. On Android, goto Settings » Apps » Select "PS Trophies" » click Storage » click "Clear Cache".
4. Check PS Trophies app permissions. If any of these permissions required to use your device's features are disenabled, PS Trophies might not work.
5. Uninstall and reinstall PS Trophies. If nothing else has worked, completely uninstall PS Trophies then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PS Trophies not working

2. Fix PS Trophies Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PS Trophies be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PS Trophies not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PS Trophies may not be able to connect to the Internet when running in the background.