Published by Studio Pango on Oct 17, 2023

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Why should I report an Issue with Pango Disguises: Hero Tales?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Studio Pango to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Pango Disguises: Hero Tales

1. With "Pango Disguises" storytime is not just about listening; it's about interacting, playing, and growing. - Award-Winning Design: Recipient of the "Children’s Technology Review for Excellence in Design". - Interactive Stories: 5 brand new adventures plus a bonus game, allowing kids to control the pace and outcome. - No Stress Learning: Designed for kids to explore at their own pace, free from time constraints or pressure. - Safe & Kid-Friendly: No in-app purchases or invasive advertising, complete with parental control for peace of mind. - Engaging & Educational: Perfect for ages 3 to 6, encouraging imagination, problem-solving, and emotional development. - Vibrant & Tender World: Immerse your child in the colorful and gentle universe of Pango. - Quality Time Together: The ideal opportunity for parents to bond with their children over delightful stories.

2. From soaring as a superhero to embarking on a pirate's journey, Pango and friends invite your child into tales of magic, mystery, and bravery.

3. Witness your little one become part of captivating stories, unraveling adventures that spark their imagination and instill a love of reading and discovery.

4. Dive into the enchanting world of "Pango Disguises: Hero Tales" where every play is a new adventure!

5. Designed for kids aged 3 to 6, this app brings a universe of stories to life.

6. Studio Pango guarantees the confidentiality of your information and that of your children, in compliance with COPPA standards.

Pango Disguises Customer Insights

Steps to Troubleshoot & Fix Pango Disguises Issues

1. Fix Pango Disguises Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pango Disguises: Restarting the app will resolve most errors.
  2. Update the Pango Disguises App. Here is how:
    1. On Android goto PlayStore » Search for "Pango Disguises" » Open Pango Disguises: Hero Tales » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pango Disguises » click "UPDATE".
  3. Clear Pango Disguises: Hero Tales app cache: Clearing cached data will force your app to retrieve the latest data directly from Pango Disguises servers.
    1. On Android, goto Settings » Apps » Select "Pango Disguises: Hero Tales" » click Storage » click "Clear Cache".
  4. Check Pango Disguises app permissions. If any of these permissions required to use your device's features are disenabled, Pango Disguises might not work.
  5. Uninstall and reinstall Pango Disguises. If nothing else has worked, completely uninstall Pango Disguises then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pango Disguises not working


2. Fix Pango Disguises Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pango Disguises be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pango Disguises not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pango Disguises may not be able to connect to the Internet when running in the background.

Reported Issues