Published by Libii

contact Superhero Candy - The Incredible Superpower Girl Chat with our AI-based Superhero Candy Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Superhero Candy?



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Why chat with our AI Superhero Candy Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Superhero Candy.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. please i want to play this gameI AM SUCH A BIG FAN OF LIBII GAMES,INCLUDING THE CANDY ONES! Me and my sister enjoy these games that y'all make,keep up the good work!Best game in the world and candy is very cute+mast+awesome (●´з`)♡(♥ω♥*)I played this game,but it is not working properly.

2. I didn't like this game because when I click it tells me unfortunately superhero candy have stoped😠!!!!!!!!!!!!that's not fairi don't like it because when i click on the app it just tells unfortunately we can't open this .

Steps to Troubleshoot & Fix Superhero Candy Issues

1. Fix Superhero Candy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Superhero Candy: Restarting the app will resolve most errors.
  2. Update the Superhero Candy App. Here is how:
    1. On Android goto PlayStore » Search for "Superhero Candy" » Open Superhero Candy - The Incredible Superpower Girl » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Superhero Candy » click "UPDATE".
  3. Clear Superhero Candy - The Incredible Superpower Girl app cache: Clearing cached data will force your app to retrieve the latest data directly from Superhero Candy servers.
    1. On Android, goto Settings » Apps » Select "Superhero Candy - The Incredible Superpower Girl" » click Storage » click "Clear Cache".
  4. Check Superhero Candy app permissions. If any of these permissions required to use your device's features are disenabled, Superhero Candy might not work.
  5. Uninstall and reinstall Superhero Candy. If nothing else has worked, completely uninstall Superhero Candy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Superhero Candy not working


2. Fix Superhero Candy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Superhero Candy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Superhero Candy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Superhero Candy may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!