Published by Studio Pango on Oct 17, 2023

Report an issue with Pango and friends.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Pango and friends?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Studio Pango to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Pango and friends image 1 contact Pango and friends image 2

About Pango and friends

1. Funny adventures, animated stories, brightly coloured drawings and sweet characters. Try PANGO !

2. Pango is available in English, French, Spanish, German, Italian, Chinese, Korean and Japanese.

3. TOUCH, SHAKE, RUB, SCRATCH, TICKLE... the young reader interacts with the book and drives the story forward.

4. In each new album, find 5 unpublished stories + 1 bonus game (your little ones will love it).

5. You can surf through your chosen story thanks to the different illustrated tabs.

6. Share quality time with your little one where the reading comes with action and games.

7. An application very easy to use and very reliable.

8. Also visit the website and discover numerous printable free activities : colouring books, invitation cards, puzzles, drawings ... quite a choice to keep little hands busy!

Pango and friends Customer Insights

1. My daughter is unable to splash pango and fox nor is she able to open their umbrella.Great game for my children :)馃榾I love this bookMy 2 and 3 year old love these games.

2. They are like interactive books.My daughter adores this book, she spends hours playing it and she's only two!Too shortFantasticYou can't go wrong with this series of interactive books.

3. The story is easy to ffollow for a 3yo without reading, which is great.

4. However all the interactive details do not work.

5. I recommend them all!Well worth the money.

6. We sit down together and play through them.

Steps to Troubleshoot & Fix Pango and friends Issues

1. Fix Pango and friends Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pango and friends: Restarting the app will resolve most errors.
  2. Update the Pango and friends App. Here is how:
    1. On Android goto PlayStore » Search for "Pango and friends" » Open Pango and friends » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pango and friends » click "UPDATE".
  3. Clear Pango and friends app cache: Clearing cached data will force your app to retrieve the latest data directly from Pango and friends servers.
    1. On Android, goto Settings » Apps » Select "Pango and friends" » click Storage » click "Clear Cache".
  4. Check Pango and friends app permissions. If any of these permissions required to use your device's features are disenabled, Pango and friends might not work.
  5. Uninstall and reinstall Pango and friends. If nothing else has worked, completely uninstall Pango and friends then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pango and friends not working


2. Fix Pango and friends Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pango and friends be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pango and friends not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pango and friends may not be able to connect to the Internet when running in the background.

Reported Issues