Published by Department of Health and Social Care

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


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1. Delete NHS COVID-19 Account through Email

There are 2 methods to get your data (and account) deleted by NHS COVID-19:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete NHS COVID-19 account remove NHS COVID-19 account


Now you understand what the Law says, Send your Request directly to NHS COVID-19 using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get NHS COVID-19 to delete your account/data:


  1. To delete your NHS COVID-19 account, contact NHS COVID-19 via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify NHS COVID-19 of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to NHSCovid-19AppStoreSupport@redacted... Login to see email.



2. How to Delete NHS COVID-19 on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete NHS COVID-19".


3. Delete NHS COVID-19 on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "NHS COVID-19" and Click "Uninstall".



12 details about NHS COVID-19 app

how to delete NHS COVID-19 delete NHS COVID-19 guide

1. The app can be used when travelling across England, Wales, Jersey and Gibraltar, detecting contact tracing app users (regardless of them using different official apps), and alerting them if they have been in contact with someone who later reported a positive test result in the app.

2. The NHS COVID-19 app is the official contact tracing app for England and Wales and is one of the fastest ways of knowing if you’re at risk from COVID-19.

3. Latest information: Find out the latest COVID-19 guidance and know the level of COVID-19 risk in your local area.

4. Alerts: Find out when you’ve been near other app users who have since tested positive for COVID-19.

5. Test: Enter any positive test result (NHS or paid-for) to anonymously notify other app users who were near you that they might be at risk.

6. Symptoms: Check if you have COVID-19 symptoms and follow the latest guidance.

7. Available in English, Welsh, Arabic (Modern Standard), Bengali, Chinese (Simplified), Gujarati, Polish, Punjabi (Gurmukhi script), Romanian, Somali, Turkish and Urdu.

8. We have worked with medical experts, privacy groups, at-risk communities and we’ve shared knowledge with the teams working on similar apps in many countries.

9. The app is UKCA marked as Class I medical device in the United Kingdom and developed in compliance with Medical Devices Regulations 2002 (SI 2002 No 618, as amended).

10. COVID-19 has not gone away, so it’s important to remember the actions you can take to keep yourself and others safe.

11. Download the app and keep it up to date to receive the latest guidance.

Liked NHS COVID-19? you may also like other Medical apps like COVID19 - DXB Smart App; CUIDAR COVID-19 ARGENTINA; BC COVID-19 Support; Canada COVID-19; COVID-19;

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