Published by HSBC on Aug 26, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data HSBC Turkiye collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read phone status and identity
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. take pictures and videos
  9. record audio
  10. view Wi-Fi connections
  11. read phone status and identity
  12. view network connections
  13. pair with Bluetooth devices
  14. full network access
  15. change your audio settings
  16. control Near Field Communication
  17. prevent device from sleeping
  18. receive data from Internet


1. Delete HSBC Turkiye Account through Email

There are 2 methods to get your data (and account) deleted by HSBC Turkiye:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete HSBC Turkiye account remove HSBC Turkiye account


Now you understand what the Law says, Send your Request directly to HSBC Turkiye using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get HSBC Turkiye to delete your account/data:


  1. To delete your HSBC Turkiye account, contact HSBC Turkiye via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify HSBC Turkiye of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to hsbceposta@redacted... Login to see email.



2. How to Delete HSBC Turkiye on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete HSBC Turkiye".


3. Delete HSBC Turkiye on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "HSBC Turkiye" and Click "Uninstall".



12 details about HSBC Turkiye app

how to delete HSBC Turkiye delete HSBC Turkiye guide

1. Session data which are automatically collected and transferred during the operation of the application (IP address, version of the operating system, brand and model of the device, access time to the application), the data regarding geolocation of the user's device (geolocation data using GPS data, nearest Wi-Fi access points and mobile networks), the data regarding call history and installed apps on the user’s device (application name, application version, device identifier) are processed by HSBC Bank A.Ş. within the scope of legitimate interest of our Bank and fulfillment of its legal obligations for the purpose of detecting unusual, fraudulent transactions within the scope of electronic banking services and taking action in order to prevent them.

2. The products and services represented within this App are intended for HSBC Turkey customers.

3. Designed especially for our HSBC Turkey customers, the app has been rebuilt with an improved transaction set and design.

4. HSBC Turkey is authorised and regulated in Turkey by BRA (Banking Regulation and Supervision Agency of Turkey).

5. This App is designed for use in HSBC Bank Turkey (HSBC Turkey).

6. If you are outside of Turkey, we may not be authorised to offer or provide you with the products and services available through this App in the country or region you are located or resident in.

7. Welcome to the new HSBC Turkey Mobile Banking App.

8. Please do not download this App if you are not an existing customer of HSBC Turkey.

9. This App is provided by HSBC Turkey for the use of existing customers of HSBC Turkey.

10. You can access your credit card information and can adjust your credit card security settings in addition to cash advance and virtual credit card transactions.

11. This App is not intended for distribution, download or use by any person in any jurisdiction, country or region where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.

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