how to delete One Medical account

How to Delete One Medical Completely

Published by 1Life Healthcare, Inc. | Updated: Sep 21, 2022



Learn how to delete your One Medical account, your personal data and also delete the One Medical app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with One Medical completely, follow the guide.


Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives


delete One Medical account   remove One Medical account


1. Delete One Medical Account through Email

There are 2 methods to get your data (and account) deleted by One Medical. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting One Medical via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with One Medical.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify One Medical of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your One Medical account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here


2. Deleting One Medical's App from your Phone

There are many reasons you may want to get rid of One Medical on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete One Medical from an iPhone or Android device:

a. How to Delete One Medical app from your Iphone

If you want to delete One Medical from your iphone, here’s what you should do:

  1. From your home screen, tap the One Medical icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on One Medical.
  4. Tap the red delete button and viola!

OR


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the One Medical app you want to delete.
  4. Select "Delete One Medical" on the next screen and confirm delete.


b. How to delete One Medical from your Android phone

To delete One Medical from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on One Medical.
  4. Next, tap "Uninstall".

OR


  1. From your home screen or app drawer, tap and hold the One Medical app you want to delete.
  2. Click the part of the screen that shows "Uninstall".

Alternatively


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the One Medical app you want to delete.
  4. Click "Uninstall".





One Medical Software Details



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1. We make it faster, easier, and more enjoyable to get exceptional primary care whenever you need it — with same- or next-day appointments at 70+ offices across the U.S. and 24/7 virtual care from anywhere, .

2. The One Medical mobile app makes it easy for members to get care and manage their health on the go.

3. We focus on building real relationships with patients of all ages and using technology to simplify every aspect of getting care.

4. Named one of the "Most Innovative Companies" in 2019 by Fast Company, One Medical is reinventing the doctor’s office for adults and children.

5. We’re a membership-based primary care practice truly designed around your needs and your life.

6. From illnesses and injuries to mental health to preventive care, think of us as your healthcare home base.

7. Not a One Medical member yet? Join today for just $199 a year at onemedical.com or ask your employer if One Medical is one of your employee benefits.


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