how to delete MTN MoMo account

How To Delete MTN MoMo Completely

In this article, we will show you how to delete your MTN MoMo account, get them to delete your personal data too and delete the MTN MoMo app if you have it installed on your Iphone, Ipad or Android. So, if you want to end your relationship with MTN MoMo completely, keep reading.

Table of Contents:

  1. How to Delete via Email
  2. How to Delete on Iphone
  3. How to Delete on Android
  4. Apps like MTN MoMo

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Delete MTN MoMo Account via Email

There are 2 methods to get your data (and account) deleted by MTN MoMo. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting MTN MoMo via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with MTN MoMo.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify MTN MoMo of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your MTN MoMo account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here

How To Delete MTN MoMo's App from your Phone

There are many reasons you may want to get rid of MTN MoMo on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete MTN MoMo from an iPhone or Android device:

Deleting MTN MoMo app from an Iphone

If you want to delete MTN MoMo from your iphone, here’s what you should do:

  1. From your home screen, tap the MTN MoMo icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on MTN MoMo.
  4. Tap the red delete button and viola!


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the MTN MoMo app you want to delete.
  4. Select "Delete MTN MoMo" on the next screen and confirm delete.

How to delete MTN MoMo from your Android phone

To delete MTN MoMo from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on MTN MoMo.
  4. Next, tap "Uninstall".


  1. From your home screen or app drawer, tap and hold the MTN MoMo app you want to delete.
  2. Click the part of the screen that shows "Uninstall".


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the MTN MoMo app you want to delete.
  4. Click "Uninstall".

MTN MoMo Software Details

Welcome to the world of services to suit everyone’s needs. With MTNMoMo you can topup airtime, purchase bundles pay your bills and much more. It’s everything you need, all in one place. Manage your mobile money the easy way with MTNMoMo. MTNMoMo gives subscribers greater control of their own mobile money services so that they can access MTN services and solve issues without having to contact company representatives.

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