Published by MTN

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data MoMo collects from your device

  1. read your contacts
  2. precise location (GPS and network-based)
  3. take pictures and videos
  4. view Wi-Fi connections
  5. view network connections
  6. control flashlight
  7. full network access


1. Delete MoMo Account through Email

There are 2 methods to get your data (and account) deleted by MoMo:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete MoMo account remove MoMo account


Now you understand what the Law says, Send your Request directly to MoMo using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get MoMo to delete your account/data:


  1. To delete your MoMo account, contact MoMo via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify MoMo of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to webaxn_support@redacted... Click to see email



2. How to Delete MoMo on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete MoMo".


3. Delete MoMo on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "MoMo" and Click "Uninstall".



5 details about MoMo app

how to delete MoMo delete MoMo guide

1. With MoMo you can send money to friends & family, topup airtime, purchase bundles, pay your bills, merchants and much more.

2. MoMo makes it easy to keep track of your money.

3. Welcome to the world of MoMo.

4. It's a one-stop shop for everything you need.

Liked MoMo? you may also like other Finance apps like СберБанк Онлайн; Tinkoff; BHIM UPI, Money Transfer, Recharge & Bill Payment; LinkAja / LinkAja Syariah; PlaySpot - Make Money & Play;

Reported Deleting Issues

— 1 year ago by John

I lost my sim card which is logged to Momo and I'm not able to do sim swap to new Sim card, i think my old Sim is blocked

— 1 year ago by Nahbila Snaida

I want to delete my account and create a new one

— 1 year ago by Peace

How to delete momo transactions

— 1 year ago by Martha

Hi i lost my phone number and email now I can't get back into my account

— 1 year ago by Lynn rose morpak

Please delete as unable to use international cards.

— 1 year ago by Auwal mustapha

I went Delete my Momo acount 07031834510

— 1 year ago by Bamidele seun

Plz I don't want plz plz plz for God. Deleted it for me God.

— 1 year ago by Laurentius

0833712266

— 1 year ago by Simangele Nxumalo

I want to delete this account

— 1 year ago by Kirsten

I no longer use my Momo app account can you please unsubscribe/deactivate it

— 1 year ago by Marshall Ndlovu

I would like to delete my MOMO app because l lost my simcard which is registered with MOMO account

— 1 year ago by Dmisa

I want to register on momo app

— 1 year ago by Vutomi joy masondo

I would like to delete my momo account permanently because I do not use it anymore so please delete my personal details including my account number

— 1 year ago by Wandile

I want to delete my momo account and create a new one

— 2 years ago by Keletso Motloung

I would like to delete my profile on the MoMo app because I am unable to use it on the registered simcard

— 2 years ago by Zizipho Sosibo

I don't want it

— 2 years ago by Zizipho Sosibo

I don't want it anymore

— 2 years ago by Thobani

I would like to delete my mono account because I lost my old phone . and I can't open another account. I.d 9801285746089

— 2 years ago by Caren Meyer

Plz Delete my momo account because i dont use it this is the number 0732243564

— 2 years ago by Caren Meyer

Plz Delete my momo account because i dont use it

— 2 years ago by Loren

I don't need it anymore

— 2 years ago by Nomsa

I want to delete my account

— 2 years ago by Silethokuhle

I want to delete this account

— 2 years ago by Daniel

Please delete my MOMO account with ID 8203035198086 I'm unable to register any new cell nr, since I got a new SIM, but lost my number and forgot my MOMO pin. No one at MTN can assist me for 6 months now. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500. Now we understand what the Law says, Here is how to handle the account data deletion request: To delete your MTN MoMo account, contact MTN MoMo via email and provide the reasons for your request. Mention the law under which you make your request (GDPR or CCPA). Notify MTN MoMo of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR. Send the email to webaxn_support@redacted. Alternatively, Send your Request directly to MTN

— 2 years ago by David Renke

Please delete my old account registered as 0655320514

— 2 years ago by Nqobile Wilhelmina

How to delete my old account and add a new one

— 2 years ago by Neville

I lost my simcard

— 2 years ago by Braimah Abdul-mumin

I want my momo account deleted and do new one.

— 2 years ago by Sibonga-sonke

I want to delete my account

— 2 years ago by Nchimane william mokhampanyane

I don't want to use momo anymore

— 2 years ago by NONKULULEKO

Not on this number but other number thath start 083

— 2 years ago by Lungisa

Account has different particulars but ID number is mine

— 2 years ago by Mfon Emmanuel George

Please help me delete the momo account wallet

— 2 years ago by Mfon Emmanuel George

Please help me delete the momo account wallet

— 2 years ago by Adams Joseph

Please i want to delet my old momo acount

— 2 years ago by Adams Joseph

Please i want to delet my old momo acount

— 2 years ago by Sebastian

Cant access my momo coz ive lost my old number

— 2 years ago by Bulletin Eugene

I forgotten my momo account

— 2 years ago by Vincent

Please upon receipt of these message do account deletion as per request as soon as possible. My cellphone number is 0784271097.

— 2 years ago by oupa ishmael

Please delete my account i dont need it any more 8908156445088

— 2 years ago by Monique Combrink

I don't use it anymore.

— 2 years ago by Mathabang

I want to delete my momo account

— 2 years ago by Kalenga knox

Account deletion request

— 2 years ago by Xabanisa Amon

Delete my mono account on this I'D number 8610155598087 I'm not interested anymore

— 2 years ago by Chansa

Deletion request

— 2 years ago by Vukile

I'm no longer using this momo

— 2 years ago by Dumisani

Cancel my MTN Momo account iD 9503315431084

— 2 years ago by Dumisani

Cancel my MTN Momo account iD 9503315431084

— 2 years ago by Dumisani

9503315431084 delete my account because someone is using it

— 2 years ago by Dumisani

9503315431084 delete my account because someone is using it

— 2 years ago by Sinazo Nyama

I lost my phone

— 2 years ago by Salvation

Remove previous account

— 2 years ago by Sebastian

Lost my old cellphone number so I can't access my momo

— 2 years ago by Siphe Mpongo

Dear Sir/ Madam I wish to delete my old Momo account. The reason being, I lost my phone and was not able to do simswap to my old number in time. Now I want to activate Momo on my new number. Thank you!

— 2 years ago by Yolwando

Because I want to make another account

— 2 years ago by imange Mcondobi

I don't find it useful anymore

— 2 years ago by Anele Xulu

I can not log in anymore I tried getting help from the call center but they said they cannot find the problem while I cannot sign in

— 2 years ago by Jason booysen

My old number is gone....don't exist anymore

— 3 years ago by Andile

Because i forgotten my pin so i want to refresh my account

— 3 years ago by Rorisang Elizabeth

Please delete my account I have used someone else details it might land me in trouble please

— 3 years ago by Celimpilo Promise Shabalala

I wish to delete an account associated with the following ID: 9909141192081 I no longer have a access to a number I used

— 3 years ago by Edward Andrew Moitse

I just want to delete the old acc

— 3 years ago by Justine Boesak

My account name is under the name of Earl Laun Ganga and I want to change it to my name Justine Boesak since it't my nuber now

— 3 years ago by Lona Mabena

Because someone registered with my Details without me even knowing

— 3 years ago by Sakhile Mcoyana

I would like to request to delete my momo account with the phone number 073 9774339. I lost my sim card, my name is Sakhile Mcoyana

— 3 years ago by Lukholo

Please Delele my Mono account I Lost my Numbers of momo

— 3 years ago by Mfundo Banda

I want to register affresh but my ID number was registered to my old number

— 3 years ago by Simumba Joseph

My Line just turned into momo pay account from normal mobile money account. Kindly help me change it into the normal mobile money account. The number is :0969064272

— 3 years ago by Andile Gumede

I no longer want to use the account.

— 3 years ago by Anna

I want to delate account for momo because i don't use the cell number that i registered in momo

— 3 years ago by Faltein

Its too overwhelming

— 3 years ago by Faltein

I wont be able to afford maintaining it

— 3 years ago by Anette

I want to delete the account of Boo Lizzy

— 3 years ago by Abraham Mathebula

May you please delete my Momo account on this number 0783022427, I need to register with another number that I opened a bank account with so that I can be able to cash in my momo

— 3 years ago by Puleng

Please cancel my account My I'd no is 0002141323085

— 3 years ago by Abraham Mathebula

I need to register with another number that I opened a bank account with so that I can be able to cash in my momo

— 3 years ago by Conny

Hi, I would like for you to delete my momo account.

— 3 years ago by Koketso

I would to delete that account and open a new one

— 3 years ago by Bongisisa

My name is Bongisisa Mqawuli a male with this ID Number 8809176079081 cellphone number 0738421468. I would like to request my momo account to be deleted because I am no longer use it, this number is no longer linked to my bank account. Please delete it under GDPR. Your help is highly appreciated. Thank you Yours faithfully Bongisisa

— 3 years ago by Koketso Erick Maxambele

I've lost My SIM card

— 3 years ago by Ernest quantson

0244057100

— 3 years ago by Trinity

I want to delete my momo account because i lost my phone

— 2 years ago by Bafana David

I ve lost a Sim card that I registered the momo so I can't log in

— 2 years ago by Bafana David

I ve lost a Sim card that I registered the momo so I can't log in

More apps from the developer