Published by 17TRACK on Mar 1, 2024

Report an issue with 17TRACK Package Tracker.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with 17TRACK Package Tracker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 17TRACK to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact 17TRACK Package Tracker image 1 contact 17TRACK Package Tracker image 2

17TRACK Package Tracker Customer Insights

1. I have no problem paying for this, or even viewing ads if it helps you collect more revenue, but I'll be damned if I'm paying a monthly fee to track a package when most of the carriers you list offer apps for free.Updated review: works well, looks like the date and time is local to where the package is (which can be confusing).

2. It allows you to see the estimated date of arrival and to see the package as it moves along a map of the globe.you are also able to share tracking information with friends using deliveries package tracker.

3. I tried them both and this app lost because it didn't have the same amount of functionality.it was good until i realized that another tracking which I have -- ParcelTrack -- often had results from parcels moving through the system at least four hours before 17-Track does.

4. The good: 1) I don't have to open each individual tracking number to see where a package is located, because there is a summary for each one which can be seen without opening each record.

5. Overall a very helpful and accurate tracking app for overseas shipping.The app called deliveries package tracker is much better.

6. So much simpler than using USPS then UPS and FedEx all seperately.Seems to be one of the better apps, I like the layout and that it can track packages from China.

7. Make a paid and/or a free version.The best app I've used for tracking packages from all over the world.

8. The widget is great for seeing everything at a glance, and I can use the tagging system for different types of items to track both incoming and outgoing packages easily.

9. Pull down to refresh and it won't truly update the status.If you need to track packages from China, Japan or Korea this is a fantastic app.

10. I have also noticed there is a break in some shipping information once the package gets to the destination country (pretty sure that depends on the shipper and not the app).

11. I don't mind adding tracking info manually, because it means I don't have to give the app access to read my emails.

Steps to Troubleshoot & Fix 17TRACK Package Tracker Issues

1. Fix 17TRACK Package Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 17TRACK Package Tracker: Restarting the app will resolve most errors.
  2. Update the 17TRACK Package Tracker App. Here is how:
    1. On Android goto PlayStore » Search for "17TRACK Package Tracker" » Open 17TRACK Package Tracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 17TRACK Package Tracker » click "UPDATE".
  3. Clear 17TRACK Package Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from 17TRACK Package Tracker servers.
    1. On Android, goto Settings » Apps » Select "17TRACK Package Tracker" » click Storage » click "Clear Cache".
  4. Check 17TRACK Package Tracker app permissions. If any of these permissions required to use your device's features are disenabled, 17TRACK Package Tracker might not work.
  5. Uninstall and reinstall 17TRACK Package Tracker. If nothing else has worked, completely uninstall 17TRACK Package Tracker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 17TRACK Package Tracker not working


2. Fix 17TRACK Package Tracker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 17TRACK Package Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 17TRACK Package Tracker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 17TRACK Package Tracker may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I ordered the item on 18th nov 2023.As per tracking number its shows delivered on 11-12-2023 but i never received it.I didn't know which local courier service has delivered it ? Who signed it ? Where it was delivered ?
    Tracking number AM107494348CN

    — by Raj kumar 3 months ago

  • My package says delivered but I have not received it

    — by Alecia Hartze-Saville 3 months ago

  • I still have not received order tracking # AM106242246CN but the company says I did and I signed for it but I haven’t signed for anything can you please research.

    — by Rhonda Ebersole 3 months ago

  • I never received my package which they say was delivered on 10-28-23 - the tracking number is: DMGJ000180931PA.

    Can you please help me - the sender is not responding to my emails.

    — by Eileen Nejib 4 months ago

  • Hello Sir
    My tracking # are BBUC08800580090692 &
    BBUC08800705555394 showing that they are delivered to my address but actually they are not delivered to my place yet .
    Kindly look into this matter and resolve this issue as soon as possible.
    Thanks
    Regards

    — by Sazeela 8 months ago

  • VLR6ZWV3FD says my package was delivered and signed for- NO IT WAS NOT- I haver doorbell camera, and never delivered on the 26th of june i want my pavckage asap or my money back...

    — by tamra peluso 9 months ago

  • Please tell me the estimated dispatch date and delivery date for my Order No. : 202306220014161582829 placedon 21.06.2023(screenshot attached). Also, please provide me the customer care number of your team as well as the merchant customer care number.

    Thanks & Regards,
    Pradeep Kumar,
    Mob.:8700369053

    — by Pradeep Kumar 9 months ago

  • I did not recieve the package that was supposed to be delivered on 03/31/2023 with tracking number AG128237968CN. You told my cc company that it was delivered and it was not. Please advise

    — by Vickie L Fortney 9 months ago

  • Hola compré unos productos y los repartidores eran ustedes 17track y seguí el producto y me figura como entregado y jamás me lo dieron al producto. El número de seguimiento es HHH0000253172YQ quería que me digan que paso con mi producto gracias. Saludos. Soy leonardo zabala

    — by Leonardo Enrique zabala 9 months ago

  • trying to track my package

    — by Kendall Bell 1 year ago

  • trying to track my package

    — by Kendall Bell 1 year ago

  • Never received my package. When I looking at the tracking says it was delivered. I have not received it. Track number is ZD8100509828CD

    — by Melissa R Bowman 1 year ago

  • My Order Not received.RU993678406NL

    — by Prasad 1 year ago

  • Tracking number AG354414556CN says was delivered today but didn't receive package

    — by Tasha S Boswell 1 year ago

  • I FEEL I HAVE BEEN SCAMMED MY PACKAGE WAS SUPPOSEDLY DELIVERED THE ADDRESS YOU SUPPOSEDLY SENT IT TO IS NOT MY FUCKING ADDRESS YOU HAVE TO PUT NUMBERS AFTER PO BOX THERES NO NUMBERS AND THE ZIP IS COMPLETELY WRONG!. THIS IS RIDICULOUS I GAVE YOU MY ADDRESS WTF THE ONLY THING YOU GOT RIGHT WAS THE CITY ESCONDIDO. MY POST OFFICE SAID THAT TRACKING NUMBER YOU GAVE ME IS NOT A LEGIT TRACKING NUMBER AND LETS SAY YOU DID DELIVER MY PACKAGE HAHA THE POST OFFICE WILL JUST SEND IT BACK TO YOU CAUSE THERES NO FUCKING BOX NUMBERS!! AND YOU CALL YOURSELVES THIS BIG TRACKING CO. REALLY!! WTF

    — by Lalese Hamilton 1 year ago

  • Where is YHTUS212140039244194 my shipment it say delivered I am retired and be home all day everyday this is unacceptable o has paid my money and I want my merchandise case in point

    — by Gence Hervey 1 year ago

  • I put in an order and I have not received my merchandise. I would like a full refund . I know that something is wrong because it’s been too long and I should have received my order way before now. It has been over a month and I can’t reach anyone about this. What do I need to do?

    — by M Franklin 1 year ago

  • Parcel has been at Langley depot for over 2 weeks now and still nothing to say it’s out for delivery LV636749415CN

    — by Charles Cargill 1 year ago

  • I feel that I have been scammed! I have sent a couple of inquiries and no response.
    LR001983795CN
    LR005355164CN
    One if them was delivered to Hayword CA.
    My address is 1195 Bridge Loop Lafayette OR 97127.
    Dear Customer,
    Your order has been shipped.
    But due to the large amount of order, our system is jammed and the tracking number cannot be synchronized to the order system for the time being.
    We promise that the tracking number will be provided to you within 3 days.
    Thank you for your understanding and support.
    ---- 回复的原邮件 ----
    发件人 verlasproull<verlasproull@redacted>
    发送日期 2022年10月25日 03:56
    收件人 support<support@redacted>
    主题 Re: 回复:(无主题)
    Verla Sproull
    verlasproull@redacted

    Order #84SB1-730MLH7
    Receipt #1116-1290

    Order #44T0-W5889XH
    Receipt #1490-3545

    Thank you


    On Oct 21, 2022 at 10:34 PM, support <support@redacted> wrote:


    Dear customer,

    Thank you for your email.

    Could you please provide the information as required below?

    1.Order number:

    2.Payment email address:

    3.Invoice ID:

    4.Full name:

    Once we receive your reply, we will get back to you as soon as possible.

    Hope to hear from you soon.

    Best regards




    ---- 回复的原邮件 ----
    发件人 verlasproull<verlasproull@redacted>
    发送日期 2022年10月22日 08:13
    收件人 support<support@redacted>
    主题 (无主题)


    How do I track my purchases?

    — by Verla Sproull 1 year ago

  • Sent my long blue wavy wig to wrong address way in Laura Mississippi

    — by Vanessa T Simmons 1 year ago

  • I am trying to locate my package they said it was delivered but I never received it my tracking number is AG432620704CN

    — by Carol Dupree 1 year ago

  • You are saying my parcel was delivered in a safe place. This is not true and i haven’t received my parcel. Thankyou

    — by Therese Butler 1 year ago

  • I ordered a parcel that got delivered in Johannesburg instead of Durban. My tracking number is RG007023200CN
    My address is 12180 Funda road St wendolins Pinetown 3609

    — by Simphiwe 1 year ago

  • My package was shipped October 17 from Xiamen China from company AVIPSSTORE order # 510742462. My 17track tracking number is WIYOU1111264647. It was supposedly delivered to local U. S. Fedex on November 7 but Fedex says the 17track tracking number doesn't match their record and I haven't been able to reach 17track customer service or AVIPSSTORE customer service to get fedex tracking number. If this isn't a scam site I would expect to receive a reply to my emails asking for fedex tracking number.
    Melissa Dulaney

    — by Melissa Dulaney 1 year ago

  • When can I get my order my baby car seat ???

    — by Hlawn thang 1 year ago

  • It says my merchandise was delivered to my address on 10/18/2022 but I have not received it and I was home all day. Here’s my tracking number: ZLEUS3100218691YQ. Please locate where my package was delivered to. Once located please follow these instruction: 5711 West Columbia Way #117, Quartz Hill, CA 93536. PLEASE PLACE INSIDE BROWN WOOD FENCING. Waiting patiently but want my order.

    — by Lisa Williams 1 year ago

  • My AliExpress Packages are not received to me yet and can't find. Please can you help me my find packages.

    — by Rasika Sharmila Liyanarachchi 1 year ago

  • I got message saying my delivery was attempted, however tracking says in Belfast and I live in Scotland

    — by Karen mccabe 1 year ago

  • Where do I pick up my package

    — by Jennifer Perez 1 year ago

  • Debit card not received sir

    — by Akash kumar maurya 1 year ago

  • My order still not delivered tracking Number
    RW110750911SG please call in my number i am available 66146187

    — by jobik kottackal 1 year ago

  • AG891308918CN it says it's in Lake Mary Distribution Center Florida that's been there for 30 days how do I get to my address do I need another code I'll try to go pick it up they said they don't have that package there but your traffic says it's there for last 30 40 days

    — by Tony Rivera 1 year ago

  • Dear Sir! My Transation ID Number Is 5BL79533G4354025D--And My Tracking Number Is AQ849934518CN--I Went Online And It Said My Item Was Deliverd Yesterday But I Didn't Received It At My Home! Please Get Back To Me On That Ok! My Address Is Don Pine-2387 INDUSTRIAL STREET-BURLINGTON-ONTARIO-L7P-3A1-CANADA..!

    — by DON PINE 1 year ago

  • My order number is 43222022031511200043000 I didn’t get my order

    — by Shital raza 1 year ago

  • I tracked an order for Tracking #LY989830059CN. It said it was delivered at my mailbox on Sat Apr 2. There was no delivery. A message said it might have been because we were not home. We were our for a good part of the day. If this is the case, I need to reschedule the delivery. Also would like it dropped off at my garage instead of mailbox. Driveway is 250 ft from mailbox to garage and shipment will be heavy and perhaps in several boxes. Thank you.

    — by Darrel Ervin 1 year ago

  • I need the name of the shipping company that delivered Tracking number AS135293568CN- Tracking shows delivered but l have not received it need to contact the shipping company but it does not show on Tracking Thanks For Your Help

    — by Nick 2 years ago

  • Order No: #1033 was not delivered since November 2021……Tracking no: RF772609550SG

    — by Wandile Monyela 2 years ago

  • HI I CAN SEE MY PACKAGESDETAILS

    — by melody 2 years ago

  • Hi, I have tracked my package and it says it was pick up! I have NOT picked it up! Can you please look into this my tracking number is YT2124921272253690

    — by Vanessa 2 years ago

  • My tracking number is RD315117105IN I HAVE BEEN WAITING FOR MY PARCAL FOR SO LONG AND ITS STILL IN AUCKLAND ITS IMPORTANT TO ME I NEEDED BY THIS MONDAY BUT THERE IS NO UPDATE ON IT

    — by salini janardan 2 years ago

  • The tracking information said it was out for delivery. Still waiting for package how long does it take them to deliver?

    — by Martha Kyranides 2 years ago

  • I am looking for my package it states that it's been in transit in China for the last 2 weeks. My tracking number is LY848445734CN

    — by Frank 2 years ago

  • Hi can someone please call me on 0376888837

    — by Terri-anna 2 years ago

  • Morrning lm trying to locate my item tracking number is YT2120721272056944 it states that it has been delivered to stawell Victoria 24 Ararat road but l haven't got it can you please check to see where it was left .thank you

    — by Terri-anna 2 years ago

  • My tracking number is 303772357057

    — by Detra Latrice King 2 years ago

  • I tracked my order but it said delivered los Angeles but i haven't received my packaged

    — by Detra Latrice King 2 years ago

  • My tracking number is UG092863662YP the status of it says delivered but I have not received I what to no where this item is

    — by Em Willimott 2 years ago

  • I am trying to get an eta on my package . Tracking number is UD501711411YP. It is important that I get it as soon as possible

    — by Merna Elmalah 2 years ago

  • #UK300429622 That is my order number from gnoce, it says on the tracking that you tried to deliver but its not came to my house

    — by Gordon meredith 2 years ago

  • I am looking for my parcel
    YBEAI1063001437YQ

    It should have delivered in UAE, but they are unable to reach my calls.

    Please help me track my order

    — by Aniqa 2 years ago

  • MY PARCEL WHICH WAS SENT IN APRIL TRACKING NUMBER ==T01E8AOOO3282982 HAS NOT BEEN DELIVERED WHERE IS IT

    — by ANGELA Baxter 2 years ago

  • YT2026821266049759 thats my tracking number and i am still waiting for my parcel

    may any one help me out with that please.

    thank you
    Kavitha
    0469156238

    — by KAVITHA 2 years ago

  • Hello dear Customer Service
    Please, I need help about my package. The Trucking number told me that is “Delivered”but I haven’t received it yet. Could I come to pick up? Or, what is the process?
    My trucking code is : LZ787767755CN
    Choki Lhamo
    11B Hayden Crescent
    Albion, 3020
    Melbourne, VIC
    Thank you

    — by Choki Lhamo 2 years ago

  • My package alas been in Grapevine, Texas since June 3rd. This is approximately 2 and a half hours from. The final destination. I would go get it my self if I knew where I could pick it up. What is the problem? Tracking # UG001852588YP

    — by Shelley Doyle 2 years ago

  • Hello dear Customer Service
    Please, I need help about my package. The Trucking number told me that is “Undelivered”. Could I come to pick up? Or, what is the process?
    My trucking number is : 9274890278833900563052
    Margareta Baraliuc
    1915 Lakemont Ave, Apt 322
    Orlando, FL 32814
    Thank you

    — by Margareta 2 years ago

  • I order clothes in jollychic until now I didn't received and tomorrow am travelling please can help me to receive it now today .Am from Kuwait

    — by Rahma 2 years ago

  • where is my package? My tracking #UF862615200YP what is the current location of my package please??

    — by Bonnie Frost 2 years ago

  • 303606617475 Do you know where this shipment is? I am unable to track it!

    — by Tracie Weaver 2 years ago

  • My package is saying it was delivered on May 12 2021 and I have not received my package yet

    — by Precious Parker 2 years ago

  • My package FEISZ1705449501YQ was supposed to arrive at home on 4/28/2021. I did not receive any package. Maybe the delivered on the wrong side of Graham Blvd. I live on
    3201 Graham Blvd Extension
    Pittsburgh, PA 15235. I have been waiting for this package since March 11th.

    — by Toni Stowers 2 years ago

  • Where is my package

    — by Carole Ruiz 2 years ago

  • I didn’t receive my package and it said it been delivery and it not in my mail box or in my house hold.. I went to the post office and they said they can’t help me cause the track number I have doesn’t work on usps, fed ex, ups, dhl, and etc... soo I neeed help on getting my package

    — by Monica Mojica 2 years ago

  • Hello. I am asking why my parcel got pending delivery status? Is it address problem? My complete address is 15 Yishun Close, 15 Symphony Suites 02-29, Singapore 76801. Please help me on this. You can contact me at +65 9628 9521 or 98623518. Thanks so much

    — by Marianne Mojares 2 years ago

  • Have 2 tracking numbers from 2different companies and both are telling me they been sitting in Long Island New York for over a week tracking numbers are uf859327225yp and uf842009170yp can you please tell me what is going on with my items and when they will arrive thank you Ron

    — by Ronald Mitchell 2 years ago

  • I am trying to know where and who is doing my delivery?

    — by Elvia Espana 2 years ago

  • Greetings. I order an item from Jeulia on March 10 and was provided with the following tracking number: LY704844179CN.
    Notably, since March 30th I am seeing "origin post is preparing shipment. We have received notice that the originating post is preparing to dispatch this mail piece."

    Please answer my following questions:
    What does the above statement really mean?
    Why aren't there any updates since March 30?
    What is the estimated date of arrival?

    THIS IS SO FRUSTRATING.

    — by Online Empire 2 years ago

  • SF6043072088324 This package was NEVER delivered. Is this a scam,???

    2021-01-10 12:14
    USA, 【USA】 Delivered. Thank you for using SF Express. Looking forward to serving you again (IT WAS NEVER DELIVERED!)

    Delivered (11 Days)

    — by CHRISTINA WALSH 2 years ago

  • Hello where is my package ? It says that it’s delivered but it’s not in my mailbox
    1Z729767380CN

    — by Huard Catleen 2 years ago

  • Hi I have the 17 track app I have items from the USA carrier is usps says on the app item delivered on eBay tracking says item in transit I would like to know if the 17 track app has not been updated .

    — by Michael vernon 3 years ago

  • I have not received my package and I want to know where it is?

    — by Michael Hotches 3 years ago

  • I have been give tracking information from a seller advising that my parcel was delivered to my home address in Christie Downs SA on 29/01/2021 at 12.11. No parcel has been received. The tracking numbner is LZ601778141CN. The tracking information tells me it was on board from Lonsdale at 7.29 am that morning and delivered at 12.11 and left in a safe place. Please advise as I was at home all day and nothing was delivered.

    — by Karl Willott 3 years ago

  • I haven’t receive my package in four months in has went out to the Compton post office can you please check on that or give me a call at (442)327-3489

    — by angel leavitt 3 years ago

  • Where is my order? Order number LDYGL1012785189YQ

    — by Debra Santistevan 3 years ago

  • UF650095705YP
    I am trying to find out where my package is. It says it was undeliverable to the address I had provided but this is my business and people are there from 9-5. Can you tell me when it will be re-delivered?

    — by Dennis Stuhlmiller 3 years ago

  • I have not received my cool bar outdoor patio furniture. 209 497-3663

    — by Latesha white 3 years ago

  • I am trying to locate a package that states it was "delivered to a parcel locker" on 12/26/2020. The person I sent the package to does not have a parcel locker, and never received the package. I am just wondering if it is being held at the post office, or a fed-ex/ups type of store and the person needs to go pick it up. My tracking number is 3A5V549085424 Please let me know as soon as you can. Thanks

    — by Charles G. 3 years ago

  • https://t.17track.net/en#nums=420920209274890249338762128718
    Tracking states delivered by mailbox and no package to be found. Walked the area and no package. Needing to know where driver left package!!

    — by Skye Luker 3 years ago

  • Dear Kawaja,
    Thank you so much of your purchased from the website https://www.dackanld.com/
    Your order has been shipped out, the Tracking No. is LY389276696CN
    Please track it here https://t.17track.net/en#nums

    — by Elizabeth Kawaja 3 years ago

  • Yt2026621266102447
    Niet geleverd
    Adres Is zenobe grammestraat 42 genk

    — by Eleni Ghinis 3 years ago

  • Bonjour,mon colis numéro: YT2029821272001780 commandé le 23 octobre ne m'a toujours pas été livré et je souhaiterais savoir pourquoi?Pouvez-vous apporter une réponse à mon interrogation?
    Dans l'attente de votre réponse,
    Cordialement.

    — by Jeanine Fruzzetti 3 years ago

  • Hello,

    My package RV494290424CN is reported delivered but I have not received it! I live alone in an isolated house, all my neighbors know me, so it is impossible that it stayed with one of them. I contacted the seller who does not react!
    Who is the carrier that delivered it? What can I do ?
    Regards
    Mario verlent
    Phone: +32 495 69 47 02

    — by Verlent Mario 3 years ago

  • I have not received my parcel, tracking number 33HE049365501000935104

    — by VERONICA AZEL 3 years ago

  • I would like to recieve my order please

    — by Melissa Noll 3 years ago

  • My package says delivered in at mailbox but I went to check it and nothing was inside

    — by Noela 3 years ago

  • please help me it about 2 scooters

    — by Margaret Burke 3 years ago

  • I need my package and want to know why it’s taking forever to arrive

    — by Haway Waliyow 3 years ago

  • Only received part of my order what happened to the rest it said that it was delivered successfully

    — by Nicole Fabien 3 years ago

  • Hope you are alright. I live in Swindon. I have ordered something online and through track 17 they posted. Here is my tracking number: HHWDL0257000023YQ. It says delivered in slough. But I don't live in slough. And the address in systembis correct 2 davenham close, swindon, sn3 2bz, united kingdom but in delivery status it shows delievered in slough. The tracking status says delievered. Did it get deliveredbto the wrong address? Can you help me whats happening.

    Thank you.

    — by Pawal 3 years ago

  • Where number UJ561166957CN?

    — by Linda FULLINGTON 3 years ago

  • I need to correct an error that i dont think was there before its shipped back to sender please contact me ASAP thank you my email you have and my cell is 929 396 6323 the order # is 200928014943975

    — by STYLIANOS TSIOLIS 3 years ago

  • ik bestelling met jullie maar het is durt lang waneer kan ik mijn bsteling ontvangen?mijn track nummer isYT2026521272186683

    — by Kokob Tkabo 3 years ago