Published by TimeTree, Inc. on Nov 11, 2024

contact TimeTree - Shared Calendar Chat with our AI-based TimeTree Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with TimeTree?



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Why chat with our AI TimeTree Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of TimeTree.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I forget things super easily but I'm able to color coordinate different events (i.e. I use purple for school functions for my kids, green for appointments, yellow for birthdays, etc.) and this app has reminded me each time with everything.

2. I love that it's available across many platforms (android, windows, ios.) I can add or edit items easily, each user can set their own reminder schedules, I can put details in the notes section (Dr name, phone, etc), and location tab links to gps without Google being all up in your business.

3. For example, when you create an event the app searches for similar events in your calendar- I like that option - however after entering the event name and confirming it, the app takes you back 2 pages so you have to click on the event you just created and then edit the time and details.

4. Only improvement I can suggest is to be able to see the events on the widget without having to click on it to see them, Then it would be perfect.Timetree is seriously an awesome app that has totally changed the game for me and my girlfriend when it comes to managing our schedules.

5. Not only does it have chat features in each event and the ability to post pictures and attach files (premium), you get notified when anyone changes or adds an event in your group calendar.

6. Incredible calendar! Has helped my wife and I be able to keep track of what each other's schedules are.

7. I chose this option after a full year of using TimeTree and it's been a game changer!!!!!!!I love this app.

8. Besides that really good app.Love the features, especially calendar sharing to help keep me and my husband informed.

9. I've been able to color-code within one, shared calendar while having separate, private calendars.

10. I love the fact that you can color coordinate different events as well as tag if it involves just you or you and your spouse.

11. It's easy to input repeat shifts on different dates and I love that you can input a lot of info including map to the location.

Steps to Troubleshoot & Fix TimeTree Issues

1. Fix TimeTree Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TimeTree: Restarting the app will resolve most errors.
  2. Update the TimeTree App. Here is how:
    1. On Android goto PlayStore » Search for "TimeTree" » Open TimeTree - Shared Calendar » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TimeTree » click "UPDATE".
  3. Clear TimeTree - Shared Calendar app cache: Clearing cached data will force your app to retrieve the latest data directly from TimeTree servers.
    1. On Android, goto Settings » Apps » Select "TimeTree - Shared Calendar" » click Storage » click "Clear Cache".
  4. Check TimeTree app permissions. If any of these permissions required to use your device's features are disenabled, TimeTree might not work.
  5. Uninstall and reinstall TimeTree. If nothing else has worked, completely uninstall TimeTree then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TimeTree not working


2. Fix TimeTree Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TimeTree be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TimeTree not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TimeTree may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!