Published by Met Office on Nov 14, 2023

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Why should I report an Issue with Met Office Weather Forecast?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Met Office to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Met Office Weather Forecast Customer Insights

1. All good things.Since BBC Weather decided to destroy its app by forcing you to make an account, this is by far the best available UK weather app! It has been mostly reliable for the last few months I've been using it, forecasts are updated very frequently and usually actually manage to reflect real time weather conditions which is something other apps tend to struggle withThis app has been a stalwart on every phone/device I've used for years.

2. Other than that the app is great, the weather information tends to be pretty accutate and the UI is intuitive and easy to use! Edit: A recent update made the homescreen widgets resizable, thank you! :DDoes what you need it to do.

3. The use of Google Play proves the extant internet connection - QED! What is going on? If you get this message, you have another proof of my being online.Map doesn't work! It tries to load in the data but it takes forever and it's nothing to do with my internet as I've tried it on WiFi and 5G.

4. Accurate weather forecasts for my area and weather warnings added/removed in real time instead of ten hours after they've passed.

5. The user interface could be slightly better but overall I'm quite satisfiedIt's a small thing, but would you be able to make the widgets resizeable? The 4x1 version is just slightly too short for my screen, and being able to stretch it to 5x1 would be ideal.

6. I would've paid to remove ads but beings the maps doesn't work I don't see the point.My favourite weather app.

7. The app gives the constant message of my phone not being connected to the internet, whilst, at the same time, I have deinstalled and reinstalled it - as a possible solution.

8. I used to be a BBC weather user, but they have become very unreliable with poor forecasting of late.

9. It's always worked well with simple to use controls and arguably the most trustworthy weather readings.

10. It's a weather app, it works, it's from the met office.

11. The only thing that isn't always accurate is showers, but that's understandable because they must be harder to predict than frontal precipitation.

Steps to Troubleshoot & Fix Met Office Weather Forecast Issues

1. Fix Met Office Weather Forecast Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Met Office Weather Forecast: Restarting the app will resolve most errors.
  2. Update the Met Office Weather Forecast App. Here is how:
    1. On Android goto PlayStore » Search for "Met Office Weather Forecast" » Open Met Office Weather Forecast » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Met Office Weather Forecast » click "UPDATE".
  3. Clear Met Office Weather Forecast app cache: Clearing cached data will force your app to retrieve the latest data directly from Met Office Weather Forecast servers.
    1. On Android, goto Settings » Apps » Select "Met Office Weather Forecast" » click Storage » click "Clear Cache".
  4. Check Met Office Weather Forecast app permissions. If any of these permissions required to use your device's features are disenabled, Met Office Weather Forecast might not work.
  5. Uninstall and reinstall Met Office Weather Forecast. If nothing else has worked, completely uninstall Met Office Weather Forecast then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Met Office Weather Forecast not working


2. Fix Met Office Weather Forecast Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Met Office Weather Forecast be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Met Office Weather Forecast not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Met Office Weather Forecast may not be able to connect to the Internet when running in the background.

Reported Issues