Published by Denys Dolganenko on Nov 8, 2023

Report an issue with MyBible.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with MyBible - Bible?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Denys Dolganenko to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact MyBible - Bible image 1 contact MyBible - Bible image 2

MyBible Customer Insights

1. When I downloaded the latest update (end of Feb,'23), I lost ALL of my bookmarks! I've spent years building up verse searches and am devastated to have lost them all!! UPDATED: I'm thrilled to say I received an immediate response from the development team and they patiently helped me fix the problem! LOVE this app!Amazing Amazing Amazing! Thank you so much for such a wonderful Bible app! It takes some getting used to and some time to set up, but it's so worth it! Have been using it for a while now, and the only thing that I found so far that would make it even more amazing would be if there was an option where activated hyperlink would stay highlighted.

2. The search function is also very powerful with lots of options that I haven't found in any other app.This app is awesome! Love it! A true blessing! It's the only Bible app I use.

3. But I had to tell everyone how great this app is! I've used many different bible apps over the years, some free some not, but this app surpasses them all! Although I don't use most of them, It has more functions then any other and performs flawlessly! Never had any issues with it.

4. After a couple years using it I keep stumbling onto new features that do exactly what I wished other Bible apps I tried would do.

5. I wrote in my first review how you can download any bible translation into this app for free.

6. I love all the features, my favorite being "Remarks." I've entered hundreds of notes and have grown so much in Christ because of this tool! God bless the developers! So thankful!Excellent app.

7. If it had a tracker to keep up with where in the bible I am, and how much % / pages / chapters / books are left until I finish, it would be the only Bible app I use.This is actually the best bible app I've ever used ,I'd recommend it to anyone who loves to study the Bible.

8. Everything works fine on this Bible app, but performance seems to be an issue on Android 11 (Moto G Power 2022).

9. Right now, for example, when I select a hyperlink word in the Bible window, it highlights for only a moment.

10. At first I has some big issues with app crashing and unable to do a word search until I restarted the device, and after that I haven't had an issue since.

11. And would love to point to the website I found the translations on but don't want to bring to much attention to it and have greedy publishers or the copyright police go after them.

Steps to Troubleshoot & Fix MyBible Issues

1. Fix MyBible Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MyBible: Restarting the app will resolve most errors.
  2. Update the MyBible App. Here is how:
    1. On Android goto PlayStore » Search for "MyBible" » Open MyBible - Bible » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyBible » click "UPDATE".
  3. Clear MyBible - Bible app cache: Clearing cached data will force your app to retrieve the latest data directly from MyBible servers.
    1. On Android, goto Settings » Apps » Select "MyBible - Bible" » click Storage » click "Clear Cache".
  4. Check MyBible app permissions. If any of these permissions required to use your device's features are disenabled, MyBible might not work.
  5. Uninstall and reinstall MyBible. If nothing else has worked, completely uninstall MyBible then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MyBible not working


2. Fix MyBible Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MyBible be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MyBible not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MyBible may not be able to connect to the Internet when running in the background.

Reported Issues