Published by 臺灣福音書房(TWGBR) on Oct 28, 2024

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Why should I report an Issue with 有聲.雲(Audio Cloud)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 臺灣福音書房(TWGBR) to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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有聲.雲(Audio Cloud) Customer Insights

1. I cannot listen it offline which contradicts with Michael Lee's commentThe app allows me to listen to a wide variety of messages and hymns to enjoy throughout the day! There is also an offline setting so I'm not worried if my data connection drops in the middle of a message.

Steps to Troubleshoot & Fix 有聲.雲(Audio Cloud) Issues

1. Fix 有聲.雲(Audio Cloud) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 有聲.雲(Audio Cloud): Restarting the app will resolve most errors.
  2. Update the 有聲.雲(Audio Cloud) App. Here is how:
    1. On Android goto PlayStore » Search for "有聲.雲(Audio Cloud)" » Open 有聲.雲(Audio Cloud) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 有聲.雲(Audio Cloud) » click "UPDATE".
  3. Clear 有聲.雲(Audio Cloud) app cache: Clearing cached data will force your app to retrieve the latest data directly from 有聲.雲(Audio Cloud) servers.
    1. On Android, goto Settings » Apps » Select "有聲.雲(Audio Cloud)" » click Storage » click "Clear Cache".
  4. Check 有聲.雲(Audio Cloud) app permissions. If any of these permissions required to use your device's features are disenabled, 有聲.雲(Audio Cloud) might not work.
  5. Uninstall and reinstall 有聲.雲(Audio Cloud). If nothing else has worked, completely uninstall 有聲.雲(Audio Cloud) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 有聲.雲(Audio Cloud) not working


2. Fix 有聲.雲(Audio Cloud) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 有聲.雲(Audio Cloud) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 有聲.雲(Audio Cloud) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 有聲.雲(Audio Cloud) may not be able to connect to the Internet when running in the background.

Reported Issues