Published by Pluto, Inc. on Oct 30, 2024

contact Pluto TV: Watch Free Movies/TV Chat with our AI-based Pluto TV Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Pluto TV?



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Why chat with our AI Pluto TV Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Pluto TV.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I understand they need to show me some, but I should at least get a few minutes of the movie in between ad breaks!We have been using Pluto for quite a long time and it's been pretty reliable until after the last update about a week ago.

2. Please clean up glitches and push an update.I'll start watching a movie that is only available on Pluto and then see 3 ads, then back to the show for only 5 seconds, then the same three ads again.

3. All of our other streaming services work perfectly finePluto's refined its offerings over the past several years, and it's a really good format to have so many things running Live and many (esp movies) with an option to restart as On-Demand--it's usually the first place I go, even with Netflix in the house.

4. And when watching an on demand show that I've seen 90% of already and sat through the ads, and just want to fast forward to where I was in the movie, I shouldn't have to watch a dozen ad breaks to get to where I was.

5. But can you show some English movies!! Reading the captions take all the enjoyment out of watching the movie.

6. Two things that would improve it are: *Movie trailers with Tomato-meter, and *Keeping better track of our Season-Episide progress for working thru On-Demand content.I have been using this app for a long time.

7. The other glitch is it skips forward or backward 5 to 10 seconds after commercials I like this app and I know they will fix these problems.Thanks for adding the Godzilla Channel.

8. 2) After watching a couple hours, it buffers or what ever it is doing with a screen that states some thing to the effect that programming will return shortly but it never does.

9. Unable to read upcoming show descriptions since it defaults to changing to that channel.

10. You're also missing valuable info in show descriptions like the year, length and main cast.

11. However there's a glitches that irk me! One glitch pauses from anywhere from 3 to 30 seconds in the middle of whatever you're watching.

Steps to Troubleshoot & Fix Pluto TV Issues

1. Fix Pluto TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pluto TV: Restarting the app will resolve most errors.
  2. Update the Pluto TV App. Here is how:
    1. On Android goto PlayStore » Search for "Pluto TV" » Open Pluto TV: Watch Free Movies/TV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pluto TV » click "UPDATE".
  3. Clear Pluto TV: Watch Free Movies/TV app cache: Clearing cached data will force your app to retrieve the latest data directly from Pluto TV servers.
    1. On Android, goto Settings » Apps » Select "Pluto TV: Watch Free Movies/TV" » click Storage » click "Clear Cache".
  4. Check Pluto TV app permissions. If any of these permissions required to use your device's features are disenabled, Pluto TV might not work.
  5. Uninstall and reinstall Pluto TV. If nothing else has worked, completely uninstall Pluto TV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pluto TV not working


2. Fix Pluto TV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pluto TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pluto TV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pluto TV may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by Richard Raines

I don't want Pluto TV

— 3 years ago by Lisa Satterfield

My password has been published on the internet. It's been hacked. I've tried to reset password 3 times. Each time it says my token has expired. I want my Pluto account deleted.