Published by Nexstar Inc. on Dec 18, 2024

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Why should I report an Issue with WRIC 8News - Richmond, VA?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Nexstar Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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WRIC 8News Customer Insights

1. For example, the menu icon link does nothing and the "Continue Reading" button/link simply takes me back to the top of the page and never links me to the rest of the article, read down to the "Continue Reading" button, click it, back at the top of the page, read the same thing again down to the button, click it, repeat.I like the old version better, I no longer receive notifications.

2. I picked what I wanted notifications for, and then it said to hit the "Allow" button on the next page, but there is no allow button on the next page.😡😡I usually have to open, close, and open the app again for stories to load.

3. I can open the app knowing that the news stories, breaking news and weather alerts will have been updated and accurate.They should look at other news app to make it easier on the user.

4. It takes 2 or 3 attempts to open the app successfully, articles only partially load with media missing it's utter garbage and leaves an incredibly negative experience for the user.

5. Easily one of the worst news apps on the play store.Half of the links don't do anything or don't do what they're suppose to do.

6. It's like opening a news paper and seeing everything at onceWorked great for a few years and has suddenly stopped working.

7. Recently, it's stating that the app needs to be updated, but in the Android store, it states it's updated.downloaded today.

8. Most of the time you can't get the app to display to full article, but they certainly can you you a metric s##t ton of ads.The WRIC 8News App is just what I needed it to be.

9. I will probably delete this app it is awful and useless on Android operating systems.

10. Selected "no" to push notifications but still received them .

11. No different than going to their website.

Steps to Troubleshoot & Fix WRIC 8News Issues

1. Fix WRIC 8News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WRIC 8News: Restarting the app will resolve most errors.
  2. Update the WRIC 8News App. Here is how:
    1. On Android goto PlayStore » Search for "WRIC 8News" » Open WRIC 8News - Richmond, VA » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WRIC 8News » click "UPDATE".
  3. Clear WRIC 8News - Richmond, VA app cache: Clearing cached data will force your app to retrieve the latest data directly from WRIC 8News servers.
    1. On Android, goto Settings » Apps » Select "WRIC 8News - Richmond, VA" » click Storage » click "Clear Cache".
  4. Check WRIC 8News app permissions. If any of these permissions required to use your device's features are disenabled, WRIC 8News might not work.
  5. Uninstall and reinstall WRIC 8News. If nothing else has worked, completely uninstall WRIC 8News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WRIC 8News not working


2. Fix WRIC 8News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WRIC 8News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WRIC 8News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WRIC 8News may not be able to connect to the Internet when running in the background.

Reported Issues