Published by Donuts Co. Ltd on Feb 1, 2024

Report an issue with MixChannel.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with MixChannel?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Donuts Co. Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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MixChannel Customer Insights

1. you can only watch those you have already followed and those active event parti thanks forVery useful apps i like this app because here i have got so much fun for watch video also we can post and live video too.I really like this such a good app and here we see a amazing clips and feel betterThis app is very good.

2. This is definitely going to be HUGE! as the team has been an inspiration in their innovative approaches towards achieving the project goals and visions,Iam so glad to be part of this.This app uploaded very sweet short video.please upcoming also short video upload.

3. Thanks the share video for mix channel.Wow very very nice so beautiful app.you are a great.

4. I recommend to everyone use this app And feel the Amazing experience.Highly impressed by the video quality.

5. I hope to find something better laterA very good app where you can watch all kinds of videos.

6. This app is good and has good number of people.in my case, the 'live' tab doesn't load anything overseas.

7. Ilove mixchannel app.i love mixchannel video.

8. The app is macking the video very nice.

9. The app onwer thank you very much.This app Interface is too good and easy to use.

10. I have benefited a lot from it.

11. This app has helped me a lot.

Steps to Troubleshoot & Fix MixChannel Issues

1. Fix MixChannel Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MixChannel: Restarting the app will resolve most errors.
  2. Update the MixChannel App. Here is how:
    1. On Android goto PlayStore » Search for "MixChannel" » Open MixChannel » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MixChannel » click "UPDATE".
  3. Clear MixChannel app cache: Clearing cached data will force your app to retrieve the latest data directly from MixChannel servers.
    1. On Android, goto Settings » Apps » Select "MixChannel" » click Storage » click "Clear Cache".
  4. Check MixChannel app permissions. If any of these permissions required to use your device's features are disenabled, MixChannel might not work.
  5. Uninstall and reinstall MixChannel. If nothing else has worked, completely uninstall MixChannel then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MixChannel not working


2. Fix MixChannel Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MixChannel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MixChannel not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MixChannel may not be able to connect to the Internet when running in the background.

Reported Issues