Contact Survival Guide Customer Service

Why should I report an Issue with Survival Guide for Dead by Daylight?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of id3.fm to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Great work guys!Great app! Detailed info about everything you need to know about the game😊It freezes up and stops.Plz make this game to be played in android 6 or 7 .

2. This app has been really useful, especially since I don't need to whip out my game every time I forgot what a perk is or I am thinking of a build.

3. The only bad thing about this app is that it requires you to pay to new and updated features to the game, but hey they need to make money some how.Good app for newbies, should update it more though.

4. 20 seconds advertising for every 3 clicks you make..... give us a break mate.I am a newbie and found this app is useful for my gameplay.

5. A few of these perks have been changed around and add new killer and survivor.Advertising farming app.

6. I love this app.

1. Fix Survival Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Survival Guide: Restarting the app will resolve most errors.
2. Update the Survival Guide App. Here is how:
   1. On Android goto PlayStore » Search for "Survival Guide" » Open Survival Guide for Dead by Daylight » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Survival Guide » click "UPDATE".
3. Clear Survival Guide for Dead by Daylight app cache: Clearing cached data will force your app to retrieve the latest data directly from Survival Guide servers.
   1. On Android, goto Settings » Apps » Select "Survival Guide for Dead by Daylight" » click Storage » click "Clear Cache".
4. Check Survival Guide app permissions. If any of these permissions required to use your device's features are disenabled, Survival Guide might not work.
5. Uninstall and reinstall Survival Guide. If nothing else has worked, completely uninstall Survival Guide then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Survival Guide not working

2. Fix Survival Guide Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Survival Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Survival Guide not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Survival Guide may not be able to connect to the Internet when running in the background.