Published by Smartongroup on Aug 15, 2024

Report an issue with Christmas Tree.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Christmas Tree?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Smartongroup to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Christmas Tree image 1 contact Christmas Tree image 2

About Christmas Tree

1. The decoration of the Christmas tree is a tradition with vast centuries that, over the last years, has been acquiring ultra-contemporary contours and more and more original.

2. With our application, you can easily choose the Christmas tree of your dreams and decorate it so that your guests will be pleasantly surprised.

3. It is necessary to prepare in advance for the process of decorating the Christmas tree and think over all the details.

4. In this application, we will primarily talk about the Christmas tree, which is the soul of the decoration.

5. The Christmas tree is one of the most important items in the Christmas decoration.

6. Choosing the Christmas balls, thinking about the theme of the year and selecting the arrangement of the decorations are the biggest worries of this time.

7. Christmas tree mount is always a particular moment in the homes.

8. One of the most important symbols of Christmas holidays is the Christmas tree.

9. It is essential to ensure the presence of colorful Christmas lights in all the branches and ensure harmony in the decoration.

10. Therefore, the design of the Christmas tree should be such that it can please not only you but all your guests.

11. Christmas is a holiday, which always await with impatience and to which they begin to prepare in advance.

Christmas Tree Customer Insights

1. So I can pick colors decorations themes for: This year & next, year after that and so on.

2. Like the assortments of how to decorate Christmas trees!!! However, I need More, like enough to rotate/curate for at least 5-7 years.

3. I think I've got this year's nailed-down, just not 100% sure.

Steps to Troubleshoot & Fix Christmas Tree Issues

1. Fix Christmas Tree Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Christmas Tree: Restarting the app will resolve most errors.
  2. Update the Christmas Tree App. Here is how:
    1. On Android goto PlayStore » Search for "Christmas Tree" » Open Christmas Tree » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Christmas Tree » click "UPDATE".
  3. Clear Christmas Tree app cache: Clearing cached data will force your app to retrieve the latest data directly from Christmas Tree servers.
    1. On Android, goto Settings » Apps » Select "Christmas Tree" » click Storage » click "Clear Cache".
  4. Check Christmas Tree app permissions. If any of these permissions required to use your device's features are disenabled, Christmas Tree might not work.
  5. Uninstall and reinstall Christmas Tree. If nothing else has worked, completely uninstall Christmas Tree then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Christmas Tree not working


2. Fix Christmas Tree Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Christmas Tree be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Christmas Tree not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Christmas Tree may not be able to connect to the Internet when running in the background.

Reported Issues