Published by Joy Preschool Game on Aug 23, 2023

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Why should I report an Issue with Kids Puzzles - Learning words?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Joy Preschool Game to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Kids Puzzles Customer Insights

1. It's his favorite!My son loves your app!! I love the fact that he is happy about it...! He reaally plays it very well!My kids love this, there's loads of jigsaws on it and it keeps them busy for ages!Kids been playing with this app for a while now, loves it and updates make for more fun.It is cool but I want to do the levels that still lock can you please do something about thatHe seems to really like it.

2. The sound did not activate until we bought the full version and even then it took a couple puzzles for it to activate but he didn't seem to mind,My 4yr old is really enjoying this app.

3. It's a fun and educational app that keeps him busy while mom is trying to get things done..My two year old lives the puzzles and games.

4. I love this app!! I loved forever for an app for my 2 1/2 year old that he actually enjoyed for more than a minute.

5. He will play this forever and it teaches him many skills at the same time.

6. He spends a lot of time playing on this app.

7. We'll be back to write a more complete review.The scenes needed to be unlockedEducational! Like it.

8. This is our 1st time.

Steps to Troubleshoot & Fix Kids Puzzles Issues

1. Fix Kids Puzzles Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kids Puzzles: Restarting the app will resolve most errors.
  2. Update the Kids Puzzles App. Here is how:
    1. On Android goto PlayStore » Search for "Kids Puzzles" » Open Kids Puzzles - Learning words » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kids Puzzles » click "UPDATE".
  3. Clear Kids Puzzles - Learning words app cache: Clearing cached data will force your app to retrieve the latest data directly from Kids Puzzles servers.
    1. On Android, goto Settings » Apps » Select "Kids Puzzles - Learning words" » click Storage » click "Clear Cache".
  4. Check Kids Puzzles app permissions. If any of these permissions required to use your device's features are disenabled, Kids Puzzles might not work.
  5. Uninstall and reinstall Kids Puzzles. If nothing else has worked, completely uninstall Kids Puzzles then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kids Puzzles not working


2. Fix Kids Puzzles Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kids Puzzles be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kids Puzzles not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kids Puzzles may not be able to connect to the Internet when running in the background.

Reported Issues

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