Published by Luckygold Team

Report an issue with Lucky Gold.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Lucky Gold - Have a Lucky Day?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Luckygold Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Lucky Gold - Have a Lucky Day image 1 contact Lucky Gold - Have a Lucky Day image 2

Lucky Gold Customer Insights

1. I'll update review depending on outcomes.All I want, all most folks I imagine want, a simple game like this where one can win or accumulate enough points/tokens/whatever to cash out or "buy" a gift card in a reasonable amount of time.

2. I've had some frustration with the game because out of nowhere you'll have to watch an Ad every single time to want to scratch the card.

3. After playing a few minutes, I've noticed that some cards are hard to load the advertisement when you press to continue after the screen of "don't miss out", it takes time and then if there's no ads to show up it means no play for the card.

4. So this game takes a lot of time to earn tokens versus the other app I played with.

5. Everytime you go to scratch a ticket you have to watch a video and 90% of the time the video wont load.

6. They have some cards where it is clear you need to watch an Ad for it, but other cards don't say you need to watch a video for a single card, yet it still makes you.

7. Very disappointed, ads for the game are false advertisement.I played this game for a loooong time.

8. I guess uninstall is the best answer for this game app.It's pretty sad that they give you options to get more tokens by downloading and trying games and having to get to a certain level to get the coins.

9. This app has installed spam on my phone (replacing ads for my photos in my gallery), it has crashed so many times, it is not worth the hassle! Do not get! BIG WASTE OF TIME AND BIG RIP OFF!!!!The 5 part have to hit next to proceed ads are ridiculous.

10. Ive made the majority of my coins from the lotto picks which makes no sense if we're being honest and still it would take at least 6 months to reach enough to get a 10$ gift card.

11. This app is a waste of time, save your storage space and skip this oneTook months of daily playing (hours at a time).

Steps to Troubleshoot & Fix Lucky Gold Issues

1. Fix Lucky Gold Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Lucky Gold: Restarting the app will resolve most errors.
  2. Update the Lucky Gold App. Here is how:
    1. On Android goto PlayStore » Search for "Lucky Gold" » Open Lucky Gold - Have a Lucky Day » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lucky Gold » click "UPDATE".
  3. Clear Lucky Gold - Have a Lucky Day app cache: Clearing cached data will force your app to retrieve the latest data directly from Lucky Gold servers.
    1. On Android, goto Settings » Apps » Select "Lucky Gold - Have a Lucky Day" » click Storage » click "Clear Cache".
  4. Check Lucky Gold app permissions. If any of these permissions required to use your device's features are disenabled, Lucky Gold might not work.
  5. Uninstall and reinstall Lucky Gold. If nothing else has worked, completely uninstall Lucky Gold then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Lucky Gold not working


2. Fix Lucky Gold Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Lucky Gold be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Lucky Gold not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Lucky Gold may not be able to connect to the Internet when running in the background.

Reported Issues