Contact Document Scanner PDF・Scan Shot Customer Service

Why chat with our AI Document Scanner PDF・Scan Shot Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Document Scanner PDF・Scan Shot.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Especially when they have the option in the app to cancel and after you go through all the steps to cancel, they say that's not possible and you need to go to app store! Oh and don't forget before you think your canceling in the app they give you the option for a cheaper subscription of course! Never would have downloaded this had I known the issues it brings.Complete waste of time... You scan and then it asks for payment.

2. How I see it from now reading some other reviews, I agree that it's just a way to have folks information (private, personal or not) on file for later use or selling tactics.Paid to use for 7 days and now have repeatedly Been charged every week and when you try to cancel it says you can't thru the app even though they have a cancel option trying to get a hold of Google to cancel has been difficult.

3. (just Google how to cancel subscription through play and follow the steps pretty simple.) Minus 2 stars for being sneaky and making it very difficult to cancel the subscription.

4. I reached out to scanshot customer support and was advised by them to follow some steps in the app store which took me back to the exact same thing after following the steps and they will not assist further.Beware! No app should be this difficult to cancel.

5. Probs will use again if I'm need need of a scanner with a time constraintYou cannot cancel the subscription to this app.

6. Bye bye, uninstalled.Great tool to have did what I needed it to do but I only needed it for a one time thing and now it won't let me cancel the subscriptionDoes what it says.

7. There is an option on the app to cancel the subscription, yet it will ask you to do it through playstore.

8. I did and t saved me the nonsense.BAIT AND SWITCH!!! Complete scam!!! All you can do is scan, then they hold your scan "hostage" because you cannot do anything with it from that point unless you pay $0.99 for 7 days then $6.99 a week (rip off) or $2.99 a month.

9. Although it is a 7-day free trial, you have to cancel that trial if you do not want to continue after the 7 days are completed.

10. 99p to subscribe for seven days and you then have to cancel through the play store.

11. BAIT&SWITCH!Sadly I have to give the rating a 2 because it is so hard to cancel a subscription.

1. Fix Document Scanner PDF・Scan Shot Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Document Scanner PDF・Scan Shot: Restarting the app will resolve most errors.
2. Update the Document Scanner PDF・Scan Shot App. Here is how:
   1. On Android goto PlayStore » Search for "Document Scanner PDF・Scan Shot" » Open Document Scanner PDF・Scan Shot » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Document Scanner PDF・Scan Shot » click "UPDATE".
3. Clear Document Scanner PDF・Scan Shot app cache: Clearing cached data will force your app to retrieve the latest data directly from Document Scanner PDF・Scan Shot servers.
   1. On Android, goto Settings » Apps » Select "Document Scanner PDF・Scan Shot" » click Storage » click "Clear Cache".
4. Check Document Scanner PDF・Scan Shot app permissions. If any of these permissions required to use your device's features are disenabled, Document Scanner PDF・Scan Shot might not work.
5. Uninstall and reinstall Document Scanner PDF・Scan Shot. If nothing else has worked, completely uninstall Document Scanner PDF・Scan Shot then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Document Scanner PDF・Scan Shot not working

2. Fix Document Scanner PDF・Scan Shot Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Document Scanner PDF・Scan Shot be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Document Scanner PDF・Scan Shot not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Document Scanner PDF・Scan Shot may not be able to connect to the Internet when running in the background.