Published by Workman Consulting LLC on Apr 15, 2024

contact CCW – Concealed Carry 50 State Chat with our AI-based CCW Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with CCW?



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Why chat with our AI CCW Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of CCW.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I'll probably pay only because of Google rewards surveys.I bought and paid for this app a few years back and LOVED it but all of a sudden I'm being told I have to pay for a subscription because mine expired... No thanks.

2. However I bought what my understanding was a one-time, i.e lifetime subscription in 2013, in other responses they've lied claiming it's always been a yearly .99 cents subscription.

3. I have message twice with no response ?Why am I all the sudden having to pay a yearly subscription when I paid for a lifetime years ago.

4. From seeing the reviews there are others that think this is bad business! Still giving a 5 star because I do like the app and the work put in to keep it up to date.Did I miss something? Had this app for over a year and didn't see anything about it being a subscription until now as i don't need to use every day.

5. I purchased it for 1.49 in 2013 and have never paid 99 cents for a yearly subscription.

6. Forcing original purchasers to move to subscription based... Shame on you.I like the app for traveling.

7. This app is managed by an incredible team of subject matter experts who are always right out in front of these changes state-by-state, saving us hours on research and planning prior to each our trips.This is a great app.

8. I didn't buy the app only to be forced into a yearly subscription.

9. Response to developer: No, I did not purchase a two year subscription.

10. I purchased lifetime access when I paid for the app years ago.

11. Really enjoy the app and definitely worth the $.99 a year, but I would think you would honor the lifetime subscriptions from the people that subscribed back when that was the option.

Steps to Troubleshoot & Fix CCW Issues

1. Fix CCW Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CCW: Restarting the app will resolve most errors.
  2. Update the CCW App. Here is how:
    1. On Android goto PlayStore » Search for "CCW" » Open CCW – Concealed Carry 50 State » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CCW » click "UPDATE".
  3. Clear CCW – Concealed Carry 50 State app cache: Clearing cached data will force your app to retrieve the latest data directly from CCW servers.
    1. On Android, goto Settings » Apps » Select "CCW – Concealed Carry 50 State" » click Storage » click "Clear Cache".
  4. Check CCW app permissions. If any of these permissions required to use your device's features are disenabled, CCW might not work.
  5. Uninstall and reinstall CCW. If nothing else has worked, completely uninstall CCW then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CCW not working


2. Fix CCW Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CCW be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CCW not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CCW may not be able to connect to the Internet when running in the background.

Reported Issues

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