Contact Maktun Customer Service

Why should I report an Issue with Maktun: coin and note search?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Albuca OU to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Maktun already recognizes approximately 300,000 types of coins and 120,000 types of banknotes. - Access detailed information about coins and banknotes, including their country of origin, denomination, years of issue, catalogue number, mintage figures, weight, size, and other relevant parameters from catalogues. - Create and manage your private custom collection of coins and banknotes. -Export your collection data into convenient formats such as PDF, XLS, or CSV. - Explore unique statistics about your collection: number of coins, banknotes, countries, denominations, missing pieces, and infographic representations on a world map. - Always have your collection at your fingertips, even without an internet connection. - Securely store the pictures of your coins and banknotes. - Update your coin lists for exchange, purchase, and sale. - Obtain an estimated value for coins and banknotes. - Have access to your collection from any of your devices seamlessly. - Rest assured of your collection's security with backup features in place, guaranteeing its preservation. - Share coins, banknotes, and private collections with friends and other collectors. - Import your collections into Maktun from a variety of external sources with ease. - Experience the app without any disruptions from advertisements, ensuring seamless and focused usage.

2. Whether you're just starting out or an experienced collector, it empowers you with the swift identification of coins and banknotes, providing detailed information and letting to manage collections seamlessly. - Instantly identify coins and banknotes from photos taken with your phone.

3. Maktun is a high-standard go-to app for numismatists, philatelists, and devotees of banknotes.

4. Should you have any further inquiries or require assistance, please don't hesitate to reach out to us at help@maktun. com.

1. Great for all collectors of any age.I'm undecided, it seems like the only coins are plain even if your is stamped off set or missing part of a letter or something it will not show you that type of coin or information, just a standard coin.

2. Wonderful job, devs.This app is amazing, I absolutely love it for helping me sort through my world coin collection and orders.

3. Definitely one of my top 5 apps! Job well done!Take picture (front & back), saves a backup copy for you, & gives you all the info for coins in your collection.

4. I found some old coins in a drawer, I had nothing else to do, so I looked for a coin app and reviewers said this one has no ads.

5. I love the collection feature and that you're able to browse by country! This app provides a wealth of information, is user friendly, and comes without ads.

6. I'm not a coin collector, but over the years I have acquired and saved several coins.

7. I would love to see better collection features such as easier to spot duplicates in the list, add dupes to trade list with a button, more granular display of details.

8. If it has a off set stamp it is worth more so it should recognize these as different and match like coins it's still a great app and easy to use thanksAmazing.

9. My only input would be to add more sorting features to the collection page, such as sort by year or composition, since currently it can only be sorted by country from what I can tell.

10. Out of 50 coins so far it was spot on, first suggestion was correct for 98% and for the other 2% the correct one was listed immediately below.

11. (One of my Korean coins was not detected, however.) I also noticed that sometimes when I take photos, the app rotates them in strange ways.

1. Fix Maktun Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Maktun: Restarting the app will resolve most errors.
2. Update the Maktun App. Here is how:
   1. On Android goto PlayStore » Search for "Maktun" » Open Maktun: coin and note search » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Maktun » click "UPDATE".
3. Clear Maktun: coin and note search app cache: Clearing cached data will force your app to retrieve the latest data directly from Maktun servers.
   1. On Android, goto Settings » Apps » Select "Maktun: coin and note search" » click Storage » click "Clear Cache".
4. Check Maktun app permissions. If any of these permissions required to use your device's features are disenabled, Maktun might not work.
5. Uninstall and reinstall Maktun. If nothing else has worked, completely uninstall Maktun then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Maktun not working

2. Fix Maktun Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Maktun be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Maktun not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Maktun may not be able to connect to the Internet when running in the background.