Published by Albuca OU on Dec 23, 2024

contact Maktun: coin and note search Chat with our AI-based Maktun Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Maktun?



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Why chat with our AI Maktun Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Maktun.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Great for all collectors of any age.I'm undecided, it seems like the only coins are plain even if your is stamped off set or missing part of a letter or something it will not show you that type of coin or information, just a standard coin.

2. Wonderful job, devs.This app is amazing, I absolutely love it for helping me sort through my world coin collection and orders.

3. Definitely one of my top 5 apps! Job well done!Take picture (front & back), saves a backup copy for you, & gives you all the info for coins in your collection.

4. I found some old coins in a drawer, I had nothing else to do, so I looked for a coin app and reviewers said this one has no ads.

5. I love the collection feature and that you're able to browse by country! This app provides a wealth of information, is user friendly, and comes without ads.

6. I'm not a coin collector, but over the years I have acquired and saved several coins.

7. I would love to see better collection features such as easier to spot duplicates in the list, add dupes to trade list with a button, more granular display of details.

8. If it has a off set stamp it is worth more so it should recognize these as different and match like coins it's still a great app and easy to use thanksAmazing.

9. My only input would be to add more sorting features to the collection page, such as sort by year or composition, since currently it can only be sorted by country from what I can tell.

10. Out of 50 coins so far it was spot on, first suggestion was correct for 98% and for the other 2% the correct one was listed immediately below.

11. (One of my Korean coins was not detected, however.) I also noticed that sometimes when I take photos, the app rotates them in strange ways.

Steps to Troubleshoot & Fix Maktun Issues

1. Fix Maktun Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Maktun: Restarting the app will resolve most errors.
  2. Update the Maktun App. Here is how:
    1. On Android goto PlayStore » Search for "Maktun" » Open Maktun: coin and note search » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Maktun » click "UPDATE".
  3. Clear Maktun: coin and note search app cache: Clearing cached data will force your app to retrieve the latest data directly from Maktun servers.
    1. On Android, goto Settings » Apps » Select "Maktun: coin and note search" » click Storage » click "Clear Cache".
  4. Check Maktun app permissions. If any of these permissions required to use your device's features are disenabled, Maktun might not work.
  5. Uninstall and reinstall Maktun. If nothing else has worked, completely uninstall Maktun then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Maktun not working


2. Fix Maktun Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Maktun be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Maktun not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Maktun may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!