Contact Jerusalem Compass Customer Service

Why should I report an Issue with Jerusalem Compass?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Russian Jewish Applications to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Since the destruction of the Temple in Jerusalem, prayer has replaced animal sacrifices.

2. Through prayer a Jew pours out his heart to his Creator thanking Him for His many kindnesses and asking Him for help in his daily tasks.

3. One of the main goals of prayer is to remember Jerusalem daily and ask for it to be rebuilt.

4. That's why wherever a Jew finds himself he has to pray facing Jerusalem as "Jerusalem is the light of the whole world".

5. That's when a comfortable application "Jew Compass" will come to help by determining exactly the accurate direction we need.

6. Sometimes when we find ourselves in unfamiliar places or while travelling, it's unclear to us how exactly are we supposed to daven.

7. It's our dream that this app will help many Jews to pray correctly and may we merit to see the rebuilding of Jerusalem speedily, in our days.

1. Even with location permits, it Didn't work at all.It's rubbish; it does not workVery good and reliableNOT working? Last I used this app it was the best!Doesnt seem to be working.

1. Fix Jerusalem Compass Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Jerusalem Compass: Restarting the app will resolve most errors.
2. Update the Jerusalem Compass App. Here is how:
   1. On Android goto PlayStore » Search for "Jerusalem Compass" » Open Jerusalem Compass » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jerusalem Compass » click "UPDATE".
3. Clear Jerusalem Compass app cache: Clearing cached data will force your app to retrieve the latest data directly from Jerusalem Compass servers.
   1. On Android, goto Settings » Apps » Select "Jerusalem Compass" » click Storage » click "Clear Cache".
4. Check Jerusalem Compass app permissions. If any of these permissions required to use your device's features are disenabled, Jerusalem Compass might not work.
5. Uninstall and reinstall Jerusalem Compass. If nothing else has worked, completely uninstall Jerusalem Compass then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Jerusalem Compass not working

2. Fix Jerusalem Compass Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Jerusalem Compass be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Jerusalem Compass not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Jerusalem Compass may not be able to connect to the Internet when running in the background.