Published by vdru

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Why should I report an Issue with Qur'aan - Quran in Somali?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of vdru to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Qur'aan Customer Insights

Steps to Troubleshoot & Fix Qur'aan Issues

1. Fix Qur'aan Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Qur'aan: Restarting the app will resolve most errors.
  2. Update the Qur'aan App. Here is how:
    1. On Android goto PlayStore » Search for "Qur'aan" » Open Qur'aan - Quran in Somali » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Qur'aan » click "UPDATE".
  3. Clear Qur'aan - Quran in Somali app cache: Clearing cached data will force your app to retrieve the latest data directly from Qur'aan servers.
    1. On Android, goto Settings » Apps » Select "Qur'aan - Quran in Somali" » click Storage » click "Clear Cache".
  4. Check Qur'aan app permissions. If any of these permissions required to use your device's features are disenabled, Qur'aan might not work.
  5. Uninstall and reinstall Qur'aan. If nothing else has worked, completely uninstall Qur'aan then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Qur'aan not working


2. Fix Qur'aan Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Qur'aan be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Qur'aan not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Qur'aan may not be able to connect to the Internet when running in the background.

Reported Issues