Published by MapMakers Group Ltd.

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Why chat with our AI Gismeteo Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Gismeteo.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Something has happened after Android Pie update and the widget is not refreshed automatically anymore, and if I restart the phone the widget doesn't work until I reinstall it.Not bad, but didn't make my top 5 while trying a ton of different weather apps.

2. Infinity loading after change location or switch 3G/4G/EDGE; - In app Current Position shows wrong temperature; last update was in 2017.

3. Overall, it's state of the art.note for these experiencing the issue with autoUpdate not working properly, showing wrong time etc - app needs to be removed from sleep at power saving settings.

4. However, after update to Android 9 the system constantly reports high battery usage and proposes to put the app to sleep to conserve energy.

5. When put to sleep, it does not update time and weather on the widget.

6. Also oftentimes the app decides it doesn't want to update the weather and I see in the app: "Last updated an hour ago".

7. CONS: I don't like the the meteogram skips in 3-hour increments, can't search by ZIP code, and — at least in my area with many microclimates — the current temp if frequently off by ~5°C/10°F.I used Gismeteo last 4 years.

8. Please help!!!For some reasons the current temperature in the app is wildly different from your website for the same location (3C difference).

9. Today: - Widget with Current Position doesn't work.

10. After some time Android 9 Pie system automatically detected that this app has high battery and CPU usage.

11. Dear developers! Its a great app, using its widget for years.

Steps to Troubleshoot & Fix Gismeteo Issues

1. Fix Gismeteo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Gismeteo: Restarting the app will resolve most errors.
  2. Update the Gismeteo App. Here is how:
    1. On Android goto PlayStore » Search for "Gismeteo" » Open Gismeteo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gismeteo » click "UPDATE".
  3. Clear Gismeteo app cache: Clearing cached data will force your app to retrieve the latest data directly from Gismeteo servers.
    1. On Android, goto Settings » Apps » Select "Gismeteo" » click Storage » click "Clear Cache".
  4. Check Gismeteo app permissions. If any of these permissions required to use your device's features are disenabled, Gismeteo might not work.
  5. Uninstall and reinstall Gismeteo. If nothing else has worked, completely uninstall Gismeteo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Gismeteo not working


2. Fix Gismeteo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Gismeteo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Gismeteo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Gismeteo may not be able to connect to the Internet when running in the background.

Reported Issues

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