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contact Air Transfer Chat with our AI-based Air Transfer Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Air Transfer?



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Why chat with our AI Air Transfer Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Air Transfer.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I hope it works well!Allow only good air to come throughUseless and bucket mediaThis a great app.

2. Please update it for Leica TS07.

3. Thaksusefull for TS06 and Ts09 but not possible with new seriesTS07.

4. can you update it pls? thx.I was looking for this app.

5. For Leica.

6. Perfect app.

Steps to Troubleshoot & Fix Air Transfer Issues

1. Fix Air Transfer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Air Transfer: Restarting the app will resolve most errors.
  2. Update the Air Transfer App. Here is how:
    1. On Android goto PlayStore » Search for "Air Transfer" » Open Air Transfer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Air Transfer » click "UPDATE".
  3. Clear Air Transfer app cache: Clearing cached data will force your app to retrieve the latest data directly from Air Transfer servers.
    1. On Android, goto Settings » Apps » Select "Air Transfer" » click Storage » click "Clear Cache".
  4. Check Air Transfer app permissions. If any of these permissions required to use your device's features are disenabled, Air Transfer might not work.
  5. Uninstall and reinstall Air Transfer. If nothing else has worked, completely uninstall Air Transfer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Air Transfer not working


2. Fix Air Transfer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Air Transfer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Air Transfer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Air Transfer may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!