Contact Rolling Stone Magazine Customer Service

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1. Magazine is good, but the app is a failure... beware!Rolling stone deducted money from my bank account two days ago but, everytime I go to read a article, I keep getting a ' subscribe to rolling stone digital to read full article! I can't email them because, everytime I click on the link it takes me back to the front page!? I don't know why they would deduct money from my account and not allow me to read basically anything!While the nice folks at RS Customer Service tell me the login is right there on the upper right, sadly, it's not - not on my brand new phone, not on my old phone.

2. So, what the hell is a person to do??????Failed app... I subscribed on October 28, 2021 and my credit card was charged $39.99 for a 1 year subscription, but haven't been able to log-in to my account since the first day! Doesn't even have a log-in option... you can only "Restore Subcription" which doesn't work.

3. I can't figure out how to cancel my subscription, and the "subscription FAQs" don't show up at all.What happened to Joe Kouten same happened to me! (I had been getting RollingStone since 1997 and decided to go digital last year.) I then realized that I wasn't able to log in.

4. I already pay for a digital subscription, that should also work for the app, but Rolling Stone wants me to pay twice for the same info.

5. Get with it.I have been a hard copy subscriber for 20 + years and the Rolling Stone app has historically been unusable.

6. The issues are not available on my phone, although I am signed in as a Google Play Store subscriber, and "Restore" purchases does absolutely nothing.

7. I subscribed to Rolling Stone in the Google Play Store.

8. Wake up! Rolling in the dough Stone! I have been loyal to you for 50 years.

9. I bought a digital subscription on my smart phone.

10. For now, I'll be accessing my digital subscription when on my phone via my Chrome App.

11. So I contacted RollingStone Magazine/PMC and they told me that the App is different from the digital subscription.

1. Fix Rolling Stone Magazine Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Rolling Stone Magazine: Restarting the app will resolve most errors.
2. Update the Rolling Stone Magazine App. Here is how:
   1. On Android goto PlayStore » Search for "Rolling Stone Magazine" » Open Rolling Stone Magazine » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rolling Stone Magazine » click "UPDATE".
3. Clear Rolling Stone Magazine app cache: Clearing cached data will force your app to retrieve the latest data directly from Rolling Stone Magazine servers.
   1. On Android, goto Settings » Apps » Select "Rolling Stone Magazine" » click Storage » click "Clear Cache".
4. Check Rolling Stone Magazine app permissions. If any of these permissions required to use your device's features are disenabled, Rolling Stone Magazine might not work.
5. Uninstall and reinstall Rolling Stone Magazine. If nothing else has worked, completely uninstall Rolling Stone Magazine then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Rolling Stone Magazine not working

2. Fix Rolling Stone Magazine Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Rolling Stone Magazine be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Rolling Stone Magazine not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Rolling Stone Magazine may not be able to connect to the Internet when running in the background.